SUPPLY CHAIN ANALYST - ECOMMERCE MX

Job Description

TITLE : Supply Chain Analyst - eCommerce MX

POSITION TYPE : Full Time (W2)

LOCATION : Plano, TX

ABOUT WorldLink :

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink.

We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win.

We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of I don't know how or I can't at WorldLink.

If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit https : / / worldlink-us.com .

WHO we're looking for :

We are looking for a Supply Chain Analyst - eCommerce MX who will be responsible for managing the forecasting and supply chain management functions for eCommerce's Mobile Experience (MX) product categories.

You will be responsible for collaborating with the eCommerce Business, Sales management, SCM, finance and the product marketing teams on a weekly basis to own and align on forecasting, supply and inventory planning functions.

Role and Responsibilities :

• Manage the forecasting of demand, supply and inventory for the designated products sold through eCommerce to ensure attainment of revenue goals, optimization of in-stock and fulfillment rates, and customer satisfaction.
• Drive cross-functional collaboration to influence the eCommerce demand on the supply chain and prioritize demand for order fulfillment based on business objectives and customer segmentation.
• Confer with fulfillment sales management, business management and Supply Chain Management on demand planning and forecasting assumptions and analysis.
• Measure key performance indicators to track and evaluate forecasts made, to assist in assessing the effectiveness of the demand planning & forecasting function.
• Monitor and report weekly allocation of supply and develop escalation paths when / where allocation constraints will impact financial targets, or will impact CX / ESDs.
• Make recommendations on products to feature in merchandise or promotion planning to proactively prevent aging inventory.
• Support business, marketing, inventory or production strategies, and organizational / supply chain improvement opportunities to meet market needs.
• Review and assess risk to supply and demand variability and identify opportunities to manage and mitigate risk.
• Develop, implement and use tools and technology for managing buy boxes and analyzing the supply chain and fulfillment elements of the eCommerce business.

Required Experience and Education :

• 3-5 years of equivalent work experience required.
• Bachelor's Degree required.
• Knowledge of direct-to-consumer eCommerce business processes and best practices, in order to inform decision-making processes.
• Strong knowledge of eCommerce best practices and trends.
• Supply chain experience, with a focus on demand planning, preferably within an eCommerce business.
• Strong knowledge of traffic, conversion and promotion activity on sales demand.
• Prior experience with consumer electronics manufacturer and / or retailer strongly preferred.

Necessary Skills and Attributes :

• Self-motivated individual with the ability to thrive in a team-based or independent environment.
• Detail-oriented with strong organization skills.
• Ability to work in a fast-paced environment.
• Limited supervision and the exercise of discretion.
• Proficiency in all components of Microsoft Office Suite as well as Tableau preferred.
• Ability to navigate the organization to gather information, elicit feedback, gain buy-in, and engage others in B2C activities.
• Strong analytical, problem solving, and decision-making skills.
• Excellent communication skills (verbal and written).
• Ability to work under pressure and deadlines. In addition, must be able to manage multiple projects and often competing priorities.

Physical Demands :

The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds.

Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time.

Requires considerable (90%+) work utilizing high visual acuity / detail, numeric / character distinction, and moderate hand / finger dexterity.

Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines.

May require working additional time beyond normal schedule and periodic travel.

WHAT we'll bring :

During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include :

• Medical Plans
• Dental Plans
• Vision Plan
• Life & Accidental Death & Dismemberment
• Short-Term Disability
• Long-Term Disability
• Critical Illness / Accident / Hospital Indemnity / Identity Theft Protection
• 401(k)

WHAT you should know :

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer.

All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people.

WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

People with disabilities who need assistance with any part of the application process should contact us.

This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.