Description
JOB SUMMARY
The job maintains a safe and secure environment for patients, visitors and staff at AHN hospitals and clinics. The incumbent enforces AHN policies and procedures while patrolling the facilities, grounds and other areas.
Responds to all emergency situations throughout assigned AHN facilities and investigates and manages all security incidents and hazards on premises.
This will include responding to and resolving disputes, removing unwanted, unauthorized or disruptive individuals from AHN property and executing lawful arrests if necessary.
Provides excellent customer service to patients, visitors and staff during all interactions.
ESSENTIAL RESPONSIBILITIES
- Conduct proactive motor vehicle and foot patrols of AHN property and adjacent areas.
- Respond to all emergency situations throughout AHN hospitals; utilizing de-escalation techniques when required as well as restraining combative or disturbed patients.
- Testify in court and hearings when involved in arrest situations.
- Assist with traffic control when necessary
- Complete reports and incident documentation as required.
- Other duties as assigned.
EDUCATION
Required
High School Diploma / GED
Substitutions
None
Preferred
Bachelor's Degree in Criminology
EXPERIENCE
Required
3 - 5 years in Security
Preferred
None
LICENSES AND CERTIFICATIONS
Required
- PA Act 235 Certification (obtained within 90 days of hire)
- Act 34 Criminal Background Clearance Certificate
- Act 33 Child Abuse Clearance Certificate
- Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
- CPR / AED
Preferred
None
SKILLS
- Problem Solving & Decision Making
- Security / Safety
- Communication Skills
Language (Other than English)
None
Travel Required
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-Based
Teaches / trains others regularly
Does Not Apply
Travel regularly from the office to various work sites or from site-to-site
Does Not Apply
Works primarily out-of-the office selling products / services (sales employees)
Never
Physical work site required
Lifting : up to 10 pounds
Constantly
Lifting : 10 to 25 pounds
Occasionally
Lifting : 25 to 50 pounds
Occasionally
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation / gender identity or any other category protected by applicable federal, state or local law.
Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation / gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled / Sexual Orientation / Gender Identity ()
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