A company is looking for a Technical Support Specialist to assist customers with their software needs.Key ResponsibilitiesGuide and coach users unfamiliar with the platformRespond to customer inquiries within set SLA's and triage product requestsOptimize internal and external documentation and communicate customer feedback to relevant teamsRequired Qualifications1-2 years of experience in a customer-facing role with technical troubleshootingExperience with Salesforce, Intercom, Jira, and Slack is a plusKnowledge of Atlassian (Confluence) is a plusKnowledge of JSON is a plus
Technical Support Specialist
A company is looking for a Technical Support Specialist to assist customers with their software needs. ...
Technical Support Specialist
Long-term contract (multi-year).Monday - Friday 8:00 - 5:00 CST.MUST HAVE reliable internet service and a quiet work-from-home environment.This is a remote role in a call center environment, focusing on inbound calls and emails from field techs and client store associates regarding on-site HVAC, Lig...
Technical Support Representative
Are you part tech guru and customer service savvy? Do friends refer to you as a problem solver? Are you the one your grandparents call when they need help with newfangled gadgets? At Alert 360, we provide home and business owners leading smart security and home automation solutions, and as a Call Ce...
Desktop Support Technician
A company is looking for a Desktop Support professional to provide technical support and maintenance for end-user devices in a remote environment. ...
Customer Support Office Specialist
The **Customer Support Specialist** will be responsible for coordination and support of the administrative aspects (data entry) of Customer Service and related functions to our branches across Canada. Customer Support Office Specialist**. Canadian Linen & Uniform Service (CLAUS) provides uniforms an...
Surgical Customer Support Specialist
The Customer Repair Support Specialist provides onsite services to Customers within a Market Geography, including analysis of repair trending, inventory management, and Customer Engagement with the intent to reduce or limit the need/number of Device and Instrument repairs and ensure surgical assets ...
IT Support Specialist I.
The IT Support Specialist is a customer-facing role within the Client Service team, providing technical support for a variety of customers. Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels...
Technical Training Specialist
Expert facilitator who delivers group and individual instruction and training covering a range of technical, operational, and/or management areas related to the wind industry and power generation. Leads collaboration efforts with the HSEQ, O&M and Technical Support teams and key customers to develop...
Desktop Support Specialist
Deskside support, IT support, SCCM, A/D 360, Bitlocker, Autopilot & Field Support. We at Coforge are hiring Desktop Support Specialist with the following skillset:. Laptops/Desktop trouble shooting, resolving printer issues, shipping, Field Service and receiving equipment etc. Should have over 4 yea...
Network Operations Technical Specialist
Evaluate technical specifications for business requirements to develop and implement efficient, cost-effective solutions. Serve as a liaison between the business and technical support staff when and as needed. ...