Client Support Specialist

VirtualVocations
Norcross, Georgia, United States
Full-time

A company is looking for a Client Support Specialist to provide technical support and maintain client relationships.Key ResponsibilitiesSupport clients through various channels including ticketing, phone, chat, and social mediaStay updated on product features and web trends to provide effective training and assistanceTroubleshoot technical issues and create detailed reports for software bugs and enhancement requestsRequired Qualifications2+ years of Customer Support / Service experienceFamiliarity with Database ManagementUnderstanding of differences between various web browsersProficiency in using a personal computer and MS Office ProductsKnowledge of modern office procedures and business communication standards

4 days ago
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