The primary responsibilities include managing a high volume of inbound and outbound calls and emails in a timely manner, conducting address research, locating client information, and maintaining a comprehensive record of all conversations in the call center database. Call Center Analysts Job Descrip...
The Customer Service Representative is expected to collaborate with their team to meet overall call center objectives and enhance the customer service experience while working to exceed all customers' expectations. The Customer Service Representative must meet or exceed service and operational g...
The Call Center Manager will set the tone for customer service and is primarily responsible for overseeing the efficient, day-to-day operation of the Call Center with emphasis on customer satisfaction and inquiries; online banking, bill payment and account opening; customer relationship retention an...
We are seeking a dynamic full-time Call Center Supervisor who is responsible for providing front-line, first level supervision and leadership to customer service representatives with the goal of meeting program objectives and customer service level agreements. Measure performance with key metrics su...
Reiter, Hill & Johnson is seeking an in-office Call Center Representative. Manages high volume of inbound and outbound calls in a timely manner. ...
Complete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls (clarification re insurance, problem callers, etc. Work with insurance companies to verify insurance eligibility and coverage for anticipated services using EV...
We have an immediate opening for a full-time Patient Services Representative to join our DMV Call Center team. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exce...
Complete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls (clarification re insurance, problem callers, etc. Serve as a liaison between call center, clinics, and external providers. Understand Call Center functions, s...
Receive incoming calls and make outgoing calls Answer questions and provide guidance to callers Assist callers with any account issues. Data entry Qualifications/ Background Profile: Professional demeanor and strong verbal and written communication S Call Center, Representative, Technology, Staffing...
Receive incoming calls and make outgoing calls Answer questions and provide guidance to callers Assist callers with any account issues. Data entry Qualifications/ Background Profile: Professional demeanor and strong verbal and written communication S Call Center, Representative, Technology, Staffing...
Located in Largo in the heart of Prince George's County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. If caller is transferred...
Reiter, Hill & Johnson is seeking an in-office Call Center Representative. Manages high volume of inbound and outbound calls in a timely manner. ...
Our Customer Care Center team (C3) is the front line of support for the digital customer experience. ...
Complete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls (clarification re insurance, problem callers, etc. Access Call Center Representative (PRN | As Needed)-(240002IN). Serve as a liaison between call center, clin...
Responsibilities: - Answer incoming calls from customers and provide assistance with inquiries, concerns, or issues - Maintain a high level of professionalism and empathy while interacting with customers - Have at least 2 years’ professional experience in Customer Service/ Call Center environm...
Daily work includes call center activity, transaction processing/data entry, customer correspondence, and quality assurance. As an Investor Services Representative, you will work in a dynamic inbound contact center assisting people reach their personal financial goals. ...
The Customer Service Representative is expected to collaborate with their team to meet overall call center objectives and enhance the customer service experience while working to exceed all customers' expectations. The Customer Service Representative must meet or exceed service and operational goals...
Work Environment And Physical Demands Work primarily performed in call center environment. One-Stop Walk-in Office and call intake regarding general to complex billing inquiries, payment processing, account adjustments, and back-office activities. Acts as emergency service center (ESC) supervisor wh...
Start up call center experience preferred. ...
Digital Member Support Rep I (Call Center Hybrid Position). Previous contact center experience helpful. ...
Call Center Analysts Job Description This is a full-time contract position for a bilingual (fluent in Spanish and English) Call Center Analyst. The primary responsibilities include managing a high volume of inbound and outbound calls and emails in a timely manner, conducting address research, locati...
Ocean Bay, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a / Emergency Call Center Manager. Ensure that proper training be provided pursuant to the requirements of the Call Center operations as outlined in the contract and certified training p...
The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team...
Ultimate Staffing is parenting with a well-established organization in Laurel, MD who is seeking a Bilingual (Spanish) Call Center Representative. Previous experience in a call center or customer service role preferred; experience in handling billing and account management is a plus. Comfortable wit...
Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. This policy shall apply to all employment actions, including but not limited to...