The Help Desk Lead will assist and interact with all levels of internal staff and external vendors, supporting end users and administer IT operations. ...
Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This experience includes providing Tier 1 and 2 help desk support assisting non-IT users for applications. ...
Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This experience includes providing Tier 1 and 2 help desk support assisting non-IT users for applications. ...
Reporting to the Client Services Manager incumbent provides helpdesk support solutions that include but are not limited to software and hardware diagnostics, troubleshoot and repair. Logs all support requests into Helpdesk tracking system;. Maintain a complete log of helpdesk call activity in the cu...
Develop help desk tools for automation and administration. Assist in maintaining all aspects of IT service desk company-owned content, including SOPs, policies, documents, guides, handbooks, and other collateral deemed as content. ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
This position is primarily responsible for assisting with complex branch issues and ensuring consistency of information through answering calls and emails presented to the department via the HELP Line and department mailbox respectively. Provides timely and courteous assistance to customer-facing an...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
We are seeking a dedicated Help Desk Analyst with at least 1 year of experience in IT support. IT Service Desk or Call Center. ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Perform coaching and mentoring on use of technology products Help Desk documentation, records and procedures Review and update Help Desk documentation as assigned. Identify Help Desk training that will enhance and improve computing support delivered to customer. Review and recommend modifications to...
Help Desk Analyst position for a client of ours in the insurance industry. In depth knowledge and experience supporting PC hardware for desktops and laptops, Active Directory, Network troubleshooting, Windows 7, Windows 8. ...
Work within the Service Desk and other departments on improvement suggestions or requests for information from the Service Desk. Provide real-time and scheduled coaching of global Service Desk staff to increase consistency and accuracy of incident resolution and documentation. ...
Help Desk Level 1 plays a vital role in providing IT support across various platforms and systems within the organization. Desktop/Client Support for Windows and MacBook systems, including imaging services. Provide desktop and client support for Windows and Mac systems, including installation, imagi...
The Help Desk Analyst provides technical support and assistance to end-users by diagnosing and resolving hardware, software, and network issues. Respond to help desk requests via phone and email. ...
Well-respected OEM for custom Automation seeks an INDUSTRIAL MACHINERY / PLC HELP DESK rep who is eager to help diagnose electrical/controls and software issues. INDUSTRIAL MACHINERY / CONTROLS HELP DESK. ...
Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh area. ...
As our Remote Part Time Help Desk Specialist, you will be an integral team member of the eiNetwork that supports the software, hardware, and network initiatives in the 85 Allegheny County libraries. Open and/or Close Help Desk depending on shift. Assure all customersreceive service which is prompt, ...
Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This experience includes providing Tier 1 and 2 help desk support assisting non-IT users for applications. ...
Vishal Swami – Clifyx (US IT Recruiter).Headquarters: South Plainfield, NJ – 07080....
One or more of the following industry certifications is highly desired: Help Desk Institute (HDI) CompTIA A+ CompTIA Network+ CompTIA Security+ MCSA: Windows 10 MCSE: Desktop Infrastructure MCDST: Microsoft Certified Desktop Support Technician. HII Mission Technologies is seeking a Help Desk Special...
About the Role Donegal Insurance Group has an opening for a Help Desk Analyst at our corporate office located in Marietta, PA (Lancaster County). ...
The Help Desk Analyst will provide employees with friendly and consistent support and guidance in a call center environment. ...
Provides Level 1 support to customer’s requests.Solves requests such as password resets, common software application (including systems applications), and hardware related issues.Provides first contact with customer to analyze, troubleshoot, and resolve or escalate.Performs basic systems build and c...
IT Service Desk and/or Call Center experience required. ...