Keywords: desktop, desktops, it support, desktop support, help desk, helpdesk, help-desk, it, information technology, it specialist, technical, technology, tier 1, tier 2, tier 1-2, ticket, tickets, ticketing, active directory, ad, password reset, password resets, service desk, service desk speciali...
Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development – Annu...
Thoroughly document support requests and resolutions using the helpdesk ticketing system. Write tips, frequently asked questions, and knowledge articles for the Firm’s intranet and help desk knowledgebase. Minimum of two years working on a Help Desk or related experience. ...
Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development Annua...
The Help Desk Analyst will serve as a member of a service desk operations team that is the initial point of contact for customer support. ...
Responsibilities of the Service Desk Analyst include:. Qualifications for the Service Desk Analyst include:. IT Support, Help Desk, Network Administration, and/or Mobile Device Management Experience. Compensation for the Service Desk Analyst includes:. ...
Keywords: desktop, desktops, it support, desktop support, help desk, helpdesk, help-desk, it, information technology, it specialist, technical, technology, tier 1, tier 2, tier 1-2, ticket, tickets, ticketing, active directory, ad, password reset, password resets, service desk, service desk speciali...
CGI is seeking a Functional/Business Analyst to join our team supporting a federal client in utilizing and maximizing their investment in their financial, procurement, asset management, and travel systems to further their government missions and improve operational efficiency. Tracking user issues a...
This candidate will be responsible for the following: Duties and Responsibilities:Answer Help Desk phones and provide Tier I-II suppo Help Desk Analyst, Help Desk, Customer Service, Analyst, Technical Support, Technology. DMI is looking for a Help Desk Analyst to support a federal customer in Arling...
Engagement Type </h5> Contract<h5> Short Description </h5><font face=\"Arial, Helvetica, sans-serif\">VDEM - Help Desk Analyst 4</font><br>MAX VENDOR RATE 38. Ensures day-to-day operations for agency end user by monitoring the VCCC Help Desk tickets and ...
DMI is looking for a Help Desk Analyst to support a federal customer in Arlington, VA for an 11:45am-8:15pm shift. Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still h...
Trigyn's direct government client in Arlington, VA has requirement for Help Desk Analyst - Tier 1 (Hybrid). The client is looking for a Help Desk Analyst to respond to phone, portal, email submitted Incident and Request tickets for its Technical Solutions Center (TSC). Capabilities must include wire...
CGI is seeking a Functional/Business Analyst to join our team supporting a federal client in utilizing and maximizing their investment in their financial, procurement, asset management, and travel systems to further their government missions and improve operational efficiency. Tracking user issues a...
Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development – Annu...
Years of Federal IT Help Desk Experience . ...
DMI is looking for a Help Desk Analyst to support a federal customer in Arlington, VA for Nights and Weekends. Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still havin...
Ensures day-to-day operations for agency end users by monitoring the Help Desk tickets and internal Request Tracker. Review queue, action or assign those for client IT Help Desk, and escalate as needed. Provide maintenance and update of all client end user computing devices (laptops, desktops, perip...
The Systems Administrator II - Desktop Support are the Tier 2 team members of an Information Technology (IT) Enterprise Desktop Support team responsible for the IT-related end client computing requests, patching, and deployment for the customer’s IT business and mission-focus enterprise systems. Dem...
Systems Administrator/Desktop Support, Regional Support | TS/SCI. Administer desktop and server systems connected to local and wide area networks, managing account monitoring, security, and operating system installation. Support the implementation, troubleshooting, and maintenance of IT systems, inc...
DVS is looking for a Technical Support and Compliance Specialist. Provide technical support for NSF-owned IT hardware assets, including workstations and mobile devices. Assist with hardware installations, upgrades, and repairs, particularly during the technical refresh cycle. Document support activi...
Adaptability, flexibility and ability to work as part of a team or in an individual capacity. Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information. Very high degree of trustworthiness and sensitivity for confidentiality. All qualified applican...
ServiceNow Support Specialist Senior-Level IT Subject Matter Specialist with a Secret Clearance to support. The ServiceNow Support Specialist/Senior-Level IT Subject Matter Specialist must be familiar with following:. Performs root cause analyses in coordination with OIG IT teams to support troubles...
Help Desk Technician Tier 1 is responsible for resolving all tier 1 issues over the and pass all other requests on to Tier 2 technicians. Opening Solvere One has an open position for a Help Desk Technician, Tier 1, to provide support from our client site in Washington DC. Delivers, tags, set ...
Prefer 1-3 years as a Customer Service Representative or Help Desk operator. Performs a variety of intermediate user-problem analyses for the help desk. Performs a variety of intermediate user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a pr...
Amentum is seeking an Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...