Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer’s site. ...
Tier I Service Desk Consultant. Office 365, SharePoint, and Virtual Desktop (VDI) experience, Azure VDI experience preferred. Experience using a ticketing system such as JIRA or ServiceNow. Excellent customer service skills. ...
Provide helpdesk support for on-site and remote employees. Support the organization's IT systems and provide exceptional customer service. Support mobile devices (setup, configuration, troubleshooting). Resolve technical issues using remote support tools. ...
Technical Support Specialists own support tickets and take them to resolution through troubleshooting steps. The Technical Support Specialist builds and maintains strong relationships with our customers and is the first point of contact for any questions or concerns. Technical troubleshooting includ...
Do you have a strong IT background and a desire to be a part of the elections process? If so, get ready to roll up your sleeves and become a part of something bigger! The Wake County Board of Elections is seeking a Desktop Support Technician to support the IT services required to conduct elections f...
Provide End User Support, to include configuration, build, placement, maintenance, and administration for the following types of equipment: desktops, laptops, Windows and Apple Tablets, Desktop and Network printers, iPhones. Understanding of technology offerings and businesses supported. Escalate is...
Additionally, the Senior IT Support Specialist may also be required to provide advanced technical support to the other IT Support Specialists. This will also include providing advanced support for the other IT Support Specialists and/or accepting support requests of complex difficulty. The Senior IT...
Do you have a strong IT background and a desire to be a part of the elections process? If so, get ready to roll up your sleeves and become a part of something bigger! The Wake County Board of Elections is seeking a Desktop Support Technician to support the IT services required to conduct elections f...
The Diocese of Raleigh is seeking a skilled IT Support Specialist to join its dynamic team and help maintain our high standards of technical support. The IT Support Specialist is responsible for providing technical assistance and support to end-users, troubleshooting hardware and software issues, an...
Coordinate with other Help Desk team members to resolve problems, if necessary, and dispose of tickets within Service Level Agreements (SLA) guidelines. ...
System Administration and Helpdesk Support experience. Helpdesk ticket resolution and response completed promptly. As a member of the IT Operations team, the engineer will be expected to receive tasks from our ticketing system and senior engineers to support business needs. Perform daily operational...
As a member of the Global Service Desk, the Technical Support Specialist is responsible for delivering first-line technical support to all internal clients. We are seeking a Technical Support Specialist to join the Austin, Charleston, Charlotte, Fort Worth, Harrisburg, Kansas City, Miami, Nashville,...
Patriot, LLC is looking for a Desktop Support Technician to support our client's mission in the Research Triangle Park area. Citizenship required This is a professional and technical position responsible for desktop, laptop, printer and video conference installation, set-up, patch installation, soft...
Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (inc...
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. ...
Maintain accurate records within the Help Desk tracking system, generating reports on call volume and trends. Oversee desktop administration and deployment procedures, including setting up new equipment and supporting existing systems. Solid experience supporting network and desktop peripherals and ...
Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. This request is to help support the high number of Service Desk requests, hardware installations, and customer software support required for the Region 2(Wake, Durham, Vance, Oxford, an...
Global IT Services partner supporting medium to large-scale enterprises. Installs, fully configures and supports a range of operating systems and applications. Answers customers’ questions and resolves problems regarding the supported suite of applications. Expertise in troubleshooting desktop issue...
The Endpoint Support Specialist will provide quality support to users and company IT equipment, while delivering a high degree of customer service and exceptional day-to-day assistance with essential IT tasks. Sunrock is an Equal Opportunity Employer and makes all employment decisions without regard...
The Endpoint Support Specialist will provide quality support to users and company IT equipment, while delivering a high degree of customer service and exceptional day-to-day assistance with essential IT tasks. The candidate must exhibit strong analytical skills and the aptitude to learn the company’...
Provide customer service and technical support for the computing needs of Duke University and members of the Duke community as an analyst for the Office of Information Technology’s service desk. For all escalated tickets, determine whether knowledge management artifacts, self-service or help desk to...
Our client, a global life sciences company, is seeking a contract Desktop Support Specialist in Raleigh, NC who performs the tasks necessary to support activities for all Americas-based office locations and field-based employees. Help Desk Support Tech Job Details. Help Desk Support Tech Mandatory S...
Prior Helpdesk or Desktop Technician experience; Microsoft Office. If you thrive in a highly collaborative, fast-paced, supportive environment where people are encouraged to think outside the box, then you owe it to yourself to check us out. Two years of experience in information systems support. So...
IT Help Desk Night Support Specialist with experience providing IT help desk/phone support in large corporate environment. IT Help Desk For Night Support. Must be very customer service oriented, have prior IT support experience working with Windows 7-10, MS Office Suite, PC connectivity issues, prop...
This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support at Century Center and other Raleigh ** Travel Required. Provides updates on work progress to Customer ...