Provide Tier 1 help desk support by phone and email. For over 40 years, DCCA has provided a broad range of IT services to government agencies and commercial enterprises, helping them to feel confident in their IT infrastructure. Install desktop hardware and software. Troubleshoot desktop/laptop issu...
Leidos currently has an opening for a Help Desk Analyst (Tier 1). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All support is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and VPN (Virtual Private Network)...
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital ...
Title: Field Service Technician.Location: Baltimore, Maryland (Near to Annapolis Junction).Job Requirement- Driving license + Own Vehicle (Field+Onsite).Minimum Experience 1-3 Years of Field Se....
Under limited supervision and in accordance with IT service level agreements provides Tier 1 first level resolvable phone, email and remote support for the IT Service Desk. Staffs the IT Service Desk Call Center, ticket processing, routing and escalating non client technology related customer inquir...
Utilize and maintain the helpdesk tracking software for all issue reported to the helpdesk, regardless of reporting mechanism. The Help Specialist is responsible for the daily triage and maintenance of hardware, peripherals, and productivity application issues. Help Desk Analysts manage daily suppor...
With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. Development...
Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...
Description:*The customer is a nonprofit organization that is a smaller user base which means the support specialist role will be doing a variety tasks and will be responsible for taking escalated calls from the Tier 1. This could range from day to day technical support issues with users being unabl...
RESPONSIBILITIES & TASKS CUSTOMER SERVICE Work on and resolve escalated Helpdesk Tickets Delight our Clients with a Friendly, Quick and Helpful Experience Provide the Client with advanced troubleshooting USE OF OUR TICKETING SYSTEM Use our Ticketing System to work on and resolve Helpdesk Ti...
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and g...
Provides leadership and management asa Coordinator of the Career and Technical Education (CTE) School SupportBranch. Provides guidance, technical assistance, and support to LEAs and community colleges in developing and implementing CTE programs. Identifies and addresses barriers that may prevent stu...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Help Desk Technician Responsibilities:. Help Desk Technician Requirements:. Help desk support for a laptop refresh project. Previous help desk experience, 1+ years’ experience is preferred. ...
Compensation: $50,000 annually Overview: As a Technical Support Specialist with InVita, you will primarily be responsible for assisting and working directly with our employees and clients by solving their technical questions and developing a working knowledge of all of our in-house systems. J...
Benefits : $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all admini...
Collaborate and share work with other Help Desk Support Is. Experience with help desk systems such as Atlassian (Confluence/Jira) or ServiceNow. Provides initial technical assistance to customers seeking help via phone or email. Guide customers through the problem-solving process and escalate unreso...
As a Tier 2 Digital Technical Support Specialist specializing in AOS (Advanced Operating Systems), you will be responsible for providing advanced technical support to our Sinclair stations. Sinclair Digital Group is looking for a highly analytical & customer centric individual to work as a Tier 2 Di...
Under limited supervision and in accordance with IT service level agreements provides Tier 1 first level resolvable phone, email and remote support for the IT Service Desk. Staffs the IT Service Desk Call Center, ticket processing, routing and escalating non client technology related customer inquir...
In support of our customer, members of the team are responsible for providing full lifecycle support including analysis, design, development, integration, testing, procurement, deployment, security, training and sustainment for collection and antenna systems. Provide technical and engineering third ...
Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. Walk customers through the problem-solving pr...
We are looking for a motivated Service Desk Analyst ready to take us to the next level! If you have 2+ years of troubleshooting experience and a valid class C Maryland driver's license, and are looking for your next career move, apply now. Records activities in the service desk software system. Crea...
Deadline to submit your application: September 5th, 2024What you will be doing:• Communicate effectively with all levels of customers including administrators, staff, students and vendors• Installs and supports new devices along with accompanying software (these devices can include computers, tablet...
SNI Technology’s top client is seeking to hire an IT Support Technician!. Proficient troubleshooting Windows 10, Active Directory, Office 365 Support. Experience managing and supporting mobile devices. ...
Service Desk Analysts will also balance creative and technical problem solving, customer service, teamwork and collaboration to ensure that personnel throughout the organization can access and utilize resources they need to perform their jobs. Service Desk Analysts work closely with other IT departm...