Under limited supervision and in accordance with IT service level agreements provides Tier 1 first level resolvable phone, email and remote support for the IT Service Desk. Staffs the IT Service Desk Call Center, ticket processing, routing and escalating non client technology related customer inquir...
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Our client is looking to hire a Helpdesk Technician. Specific responsibilities include acting as the customer advocate for problem resolution, demon...
My client is seeking someone to serve in the capacity of Help Desk Support Analyst. Technical support of Network, Desktop and Applications. ...
We are looking for a motivated Service Desk Analyst ready to take us to the next level! If you have 2+ years of troubleshooting experience and a valid class C Maryland driver's license, and are looking for your next career move, apply now. Records activities in the service desk software system. Crea...
We are hiring an IT Service Desk Analyst to provide 1st and some 2nd level support for all IT-supported systems and technologies. Erickson Senior Living develops and manages senior living communities and health services across the country. They serve as the first point of contact for all IT incident...
Responsible for providing first level technical support to LifeBridge Health’s end-user community on hardware, software, and network related problems, questions and use.Formal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized field....
Under limited supervision and in accordance with IT service level agreements provides Tier 1 first level resolvable phone, email and remote support for the IT Service Desk. Staffs the IT Service Desk Call Center, ticket processing, routing and escalating non client technology related customer inquir...
Ensures the accuracy of student support and student information data through monitoring data collection and corrections and through the analysis, validation, and reporting of data. Prepares and reviews various reports to ensure the timely and accurate entry of data, data corrections and validations,...
The Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies, and/or information systems are identified, understood, defined, documented, and acted upon by eliciting, analyzing, documenting, validating, specifying, and verifying the need...
Utilize and maintain the helpdesk tracking software for all issue reported to the helpdesk, regardless of reporting mechanism. The Help Specialist is responsible for the daily triage and maintenance of hardware, peripherals, and productivity application issues. Help Desk Analysts manage daily suppor...
We are seeking a Business Systems Analyst - Financial Systems (FS) to provide advisory and functional support to aid APL in reaching our North Star for IT business applications. As a FS Business Analyst, you will collaborate with multi-functional teams to understand business needs and their associat...
The Programmer will use Stata programming skills to conduct analyses with longitudinal survey data, electronic health records, and other data sources. Clean data, organize codebooks, and coordinate data management across collaborators. Classified Title: Research Data Analyst. The Research Analyst wi...
In addition, the Business Analyst will work on major initiatives and projects to help understand the requirements, document and optimize business flows, determine and articulate value, and evaluate opportunities to help the institution move to greater excellence. Classified Title: Business Solution ...
Work with the project manager and business stakeholders/technical leads to analyze and document business requirements for new ServiceNow processes and align to the project schedule. Provide assistance to other Business Analysts on the project team as required. ServiceNow CAM or IRM Business Analyst....
Under general supervision, the Operational Data Analyst and Epic Liaison will collect, define, develop and maintain reports as defined by the assigned Department(s). In addition, the Data Analyst and Epic Liaison will provide analytical support to develop and track new initiatives with respect to cl...
As a Help Desk Technician III you will help ensure today is safe and tomorrow is smarter. Help Desk Technician III - MIDS - -. Transform technology into opportunity as a Help Desk Technician III with GDIT. HOW A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT. ...
SNI Technology's top client is seeking to hire an IT Support Technician!. Proficient troubleshooting Windows 10, Active Directory, Office 365 Support. Experience managing and supporting mobile devices. ...
We are seeking an experienced IT Service Desk Technician to join our team. The IT Service Desk Technician will be responsible for providing technical assistance and support to our clients, ensuring their IT issues are resolved in a timely and efficient manner. The ideal candidate will have prior exp...
As an IT Help Desk , desktop, laptop, mobile devices, applications, and network connectivity problems remotely in a call center or walkup desk;-You will create, maintain, and modify user accounts for network and business applications;-You will research, analyze, and diagnose problems with client sys...
Execute defined benefit test plans; validate results, assist with test scenarios, and mine for test data cases as applicable. Perform complex data analysis, including population identification based on documented criteria, manual research, and SQL queries. Identify gaps in data necessary to perform ...
We have an outstanding Contract position for an IT Desktop Support Technician to join a leading Company located in Laurel, MD. Please click on this link if you have any questions on how to obtain a clearance:https:// Job Responsibilities:-Provide onsite IT support services for customers to include ...
Log all service requests and incidents in the help desk ticketing system. Escalate unresolved issues to appropriate IT teams or senior technicians as needed. Install, configure, and maintain desktops, laptops, printers, peripherals, and software applications. Utilize remote desktop tools and softwar...
Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. ...
Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. ...
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. ...