Accounts manager serp_jobs.h1.location_city

Student Account Manager

The Accounts Receivable Manager oversees and handles the payment of tuition balance and compliance with College, state and federal policies and regulations. Most students do not receive full funding coverage from government loans, grants, and scholarships, therefore must arrange to pay the balance. The Student Account Manager oversees payment of this balance and ensures cash payment plans are arranged and payments are collected in a timely manner. The Student Account Manager will also assist in training the Front Desk support staff on entering enrollments, posting payments and completing daily cash reports.

The role of the Student Account Manager is to provide ongoing remote and on site support for training, compliance and policy adherence while assisting Financial Aid to manage and ensure student cash payments, working closely with student financial services to better assist students regarding their funding and account status. This role is to ensure compliance with the college, state and federal regulations and standard accounting procedures through :

• Student payment plans and payment methods are arranged.
• Monitor that Student payments are up-to-date and on campus collections, cash counseling and reconciliation processes are adhered to
• Communicate with students and Financial Aid regarding outstanding payments, revenue and cash accountability and reconciliation is performed on an ongoing basis.
• Managing the college relationship with the 3rd party collection agencies
• Supervise the potential graduate listing and attend Cash Flow Meetings
• Ensuring accuracy and refunding of Title IV Credit Balances and overall student credit balance handling.
• Ensuring Ledger card adjustments are accurate per tuition billing policies for all fees including programmatic, enrollment and registered credits.
• Invoice 3rd party entities for tuition payment as needed.
• Working directly with management at the Office of The Executive Director through the Student Financial Operations and Accounting departments to develop, strategize and disseminate policy and procedural changes and updates.
• Provide support and assistance to Student Financial Operations during internal and external audits and when directed to do so by the Director of Student Financial Operations or designee.

Essential functions include :

Oversee Tuition Billing :

Management :

Physical demands are those required in a professional office setting : sitting, working on a computer, using a telephone, communicating with coworkers and getting to and from appropriate campuses. There is an approx. once weekly travel to the West Palm Beach campus location, which will require the physical demands associated with travel which includes and is not limited to train, car and air.

Work environment is a professional office setting : moderate noise levels and controlled indoor climate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This position is an on-site position with the Office of the Executive Director unless otherwise determined by the Director of Student Financial Operations and / or designee. Any changes must be reviewed by the Director of Student Financial Operations and all final approvals must come from the Director of Student Financial Operations and / or designee.

Note : Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Job Specification :

Student Account Manager Knowledge, Skills, and Experience :

The Student Account Manager oversees and handles the payment of tuition balance and compliance with College and state and federal policies and regulations. The Student Account Manager should have experience in working with clients and customers on financial issues. Managers must also be organized and detailed in their approach to work and have a customer service communication approach.

Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in the Student Account Manager position.

Education, Experience, and Training :

At Southeastern College, The Student Account Manager must lead and assist Associate and Assistant Bursars. The Student Account Manager must also monitor and assist with tracking down delinquent student payments. Thus, it is critical that the Student Account Manager have a minimum of a Bachelor's Degree in Accounting, Finance, or related business degree (advanced degree is preferred) and a minimum of 5 years billing / accounting and supervisory experience, and the willingness to work with students. Masters in Finance, Business Administration or in a related field preferred.

Note : Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.