Client relationship manager serp_jobs.h1.location_city

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel , Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's , Stonyfield Organic , Brown Cow , Oui , Yoplait , Go-Gurt , : ratio , Green Mountain Creamery , and Mountain High , along with a growing family of ethnic favorites like Karoun , Gopi , and Arz .

At Lactalis, we live by our core values- Ambition , Engagement , and Simplicity . We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY , and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Farm Relationship & Procurement Manager based in Londonderry, NH.

The Farm Relationship & Procurement Manager supports Lactalis USA's milk sourcing strategy by fostering strong relationships with dairy producers and supporting on-farm initiatives that align with the company's values in sustainability, animal welfare, milk quality, and supply chain efficiency. This role is responsible for managing direct supply relationships, supporting farm-level programs, corporate social responsibility, and contributing to the continuous improvement of milk sourcing practices across all Lactalis USA business units. This is a hybrid position with regular travel required.

From your EXPERTISE to ours

Key responsibilities for this position include :

• Contribute to the delivery of the milk sourcing strategy as an active participant on the internal milk sourcing team dedicated to milk quality, on-farm sustainability, cost performance, and service level.
• Lead recruitment and onboarding of new direct milk producers based on regional and milk type needs (Organic, Conventional, NGMO), aligning with company sourcing priorities.
• Serve as a farm liaison by fostering strong communication and relationships with producers while addressing topics such as Animal Welfare, Sustainability, and other Corporate Social Responsibility initiatives.
• Work to identify and cultivate relationships with prospective farmers who fit Lactalis USA's direct milk supply sourcing criteria.
• Actively seek opportunities to preserve existing Organic dairy farms and spur growth of Organic dairy production, including support for transitions from Conventional to Organic systems.
• Support technical assistance programs that offer participating farmers access to individualized services to improve profitability and sustainability, including coordination with third-party providers.
• Perform administrative functions to support programs, including vendor management, tracking spend, and developing and tracking key performance indicators.
• Support leadership in providing regular progress updates on farm recruitment efforts, program development, and implementation across all business units.
• Coordinate with the procurement operations team to adjust when routes and delivery times change.
• Serve as a subject matter expert on food safety and quality, with a focus on on-farm compliance related to Bulk Tank Unit (BTU) Federal and State PMO Ratings, in alignment with the federal Pasteurized Milk Ordinance (PMO), plant protocols, and departmental procedures.
• Support PR, Marketing, and Communications teams in promoting Lactalis USA and its business units' direct supply farm relationships, including organizing on-farm tours and virtual events.
• Lead initiatives and projects on animal care and carbon footprint reduction, coordinating activities with the company's CSR team.
• Apply knowledge of dairy cattle nutrition to develop programs and recommendations that lead to feed efficiency and milk productivity.
• Obtain certification as a F.A.R.M. (Farmers Assuring Responsible Management) evaluator across all program areas, including Animal Welfare, Environmental Stewardship (FARM ES), and Workforce
• Development.
• Additionally, complete Cow Signals certification, Lactalis' preferred animal welfare training program
• Knowledgeable about or ability to quickly develop strong understanding of keys to successful transition from conventional to organic dairy.

WORK CONDITIONS

From your STORY to ours

Qualified applicants will contribute the following :

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to : veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.