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Food processing • chandler az
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Processing Specialist I
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Verra MobilityMesa, AZ, US- serp_jobs.job_card.full_time
Processing Specialist I
Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, serving the worlds largest commercial fleets and rental car companies to manage tolling transactions and violations for millions of vehicles around the world through connectivity with hundreds of tolling and issuing authorities.
Position Overview
The Processing Specialist, in our Mesa Arizona Headquarters, is responsible for handling tolls & violations for rental & fleet clients, communicating via email and phone with clients, completing payments through online platforms, and researching for missing details in a high-volume processing environment. This position will require strong attention to detail, a high level of quality and accuracy, and time management skills.
What You'll Do
- Sort, research, and process various paper notices including court notices, warrants, bankruptcies, returned checks, and more.
- Clear and concise communication with internal and external clients via email and phone.
- Research tolls & violations within iFACS for TollKeeper, PlatePass, and Viologics clients to determine a resolution status including paying, disputing, changing liability, refunding, and more.
- Review and audit various processes and provide clear feedback to agents in a professional and positive manner.
- Maintaining process documentation and tracking.
- Assist with special projects from leadership on an as-needed basis.
What We're Looking For
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.