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Front desk assistant • austin tx

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Front Desk Agent

Front Desk Agent

La Quinta Inn - LakelineAustin, TX, USA
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Sincere Hospitality is actively hiring for a Front Desk Agent.We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the commu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent

Front Desk Agent

FAIRMONTAustin, Texas, United States
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Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following : . Consistently offer professional, friendly and engaging servic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Agent

Front Desk Agent

Omni Barton Creek Resort & SpaAustin, TX, US
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Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk Supervisor

Front Desk Supervisor

Sonesta International Hotels CorporationAustin, TX, US
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The Front Desk Supervisor is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the fro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Admin

Front Desk Admin

The Ceshker GroupAustin, TX, US
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Are you a talented multitasker who can think outside the box and loves interacting with people? We’re looking for a positive and professional receptionist to be the face of our business.You’ll welc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Hospital Front Desk

Hospital Front Desk

PeopleScoutAustin, Texas
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Customer Service Representative.It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Agent

Front Desk Agent

Island Hospitality ManagementAustin, TX, US
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Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Associate

Front Desk Associate

ISSAAustin, TX, US
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The Front Desk Associate is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Essential Duties & Responsibilities : .Ensures tha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Associate

Front Desk Associate

Orthopaedic Specialists of AustinAustin, TX, US
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Orthopaedic Specialists of Austin i.Front Desk Associate for our Registration department in Austin, TX.As a Front Desk Associate (Receptionist) for OSA, you will be responsible for coordinating dai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk

Front Desk

TradeJobsWorkforce78714 Austin, TX, US
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MAIN JOB TASKS AND RESPONSIBILITIES Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Coordinator

Front Desk Coordinator

WeaverAustin, TX, US
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Weaver is a full-service national accounting, advisory, and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk Coordinator

Front Desk Coordinator

Toothwise DentalAustin, TX, US
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Front Desk Coordinator Needed Our established and growing practice needs an upbeat individual to set the expectations for appointments and assure our patients their visits will go as smoothly...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Medical Assistant

Medical Assistant

Assure Fertility Partners of Austin LLCAustin, TX, US
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The ideal candidate will educate, treat, and inform patients for their appointment.Potential candidates for this role should be excellent communicators who excel at developing and maintaining patie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk

Front Desk

Planet FitnessAustin, TX, US
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We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90+ locations in 6 states in grea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent

Front Desk Agent

The Fairmont HotelAustin, TX, United States
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Your team and working environment : .Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.This is your ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Certified Medical Assistant

Certified Medical Assistant

Pain Specialists of America LLCAustin, TX, US
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Pain Specialists of America ("PSA") is a Texas-based, multisite comprehensive pain management company that includes over 15 locations. We are seeking talented professionals who can support...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk

Front Desk

D1 TrainingAustin, TX, US
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D1 Training Administrative Team Member.D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facili...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk

Front Desk

Jefferson Dental and OrthodonticsAustin, TX, US
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Jefferson Dental & Orthodontics Opportunity.We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we've been...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Agent

Front Desk Agent

Omni Houston HotelAustin, TX, US
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Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk

Front Desk

D1 Training - JollyvilleAustin, TX, US
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Continuing education through company-sanctioned events.Free membership in a state-of-the-art facility.D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent

Front Desk Agent

La Quinta Inn - LakelineAustin, TX, USA
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Sincere Hospitality is actively hiring for a Front Desk Agent

Who we are

Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve.

Who you are

Do you find it easy to be sincere? Do you understand the importance of a great first impression? Do you enjoy making others smile? If you relate to any of these qualities, this could be the fulfilling job you are looking for!

Benefits

We are proud to offer competitive wages and the following benefits for full-time and part-time employees :

  • Vacation and Paid Time Off
  • Hotel discounts at brand properties
  • Holiday Pay for worked holidays
  • Birthday Pay : A full paid day on your birthday!
  • Referral bonuses

Job Summary

As a pivotal member of the hotel, the Front Desk Agent is instrumental in shaping the guest experience. Your responsibilities encompass not only administrative tasks but also embody the first point of contact for guests, setting the tone for their stay. In addition, this individual shall be well-versed on hotel-brand standards, guest expectations and local area. This position reports to the Front Desk Supervisor and General Manager.

Your day-to-day

The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below.

  • Essential Functions

    • Warmly and professionally welcomes all guests and ensure quality check-in and checkout experience.

  • Handles confidential information, including guest records, with a high degree of integrity.
  • Answers and routes calls, emails, and in-person inquires as appropriate; takes guest messages with accuracy.
  • Responsible for cash drawer contents and transactions during shift.
  • Maintains and updates accurate records using the hotel's systems, such as the PMS system.
  • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies.
  • Ensures common areas / entryway / front desk / lobby is clean, neat and orderly.
  • Job Responsibilities

    • Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met.

  • Seek feedback from guests to identify areas for improvement and relay compliments to the team.
  • Manage reservations, cancellations, and room assignments to optimize occupancy.
  • Ensures reservation and billing accuracy.
  • Manage multiple tasks simultaneously, including guest interactions, phone calls, and administrative duties.
  • Demonstrate effective communication with housekeeping, maintenance, and other departments to ensure seamless operations.
  • Collaborate with team members to find solutions and prevent recurring problems.
  • Address and resolve guest issues promptly and tactfully, seeking solutions that align with the hotel's policies.
  • Escalate complex issues to the appropriate supervisor or department when necessary.

    • Qualifications

  • High School Diploma or GED
  • Proficiency in Microsoft Office programs
  • Must be available to work morning and evening shifts
  • Must be available to work on weekends & holidays

    • Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms.
  • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear.
  • The employee must regularly lift and / or move up to 10 pounds and occasionally lift and / or move up to 50 pounds.

    • Disclaimer : This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required.

    Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.