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Multnomah County Animal Services (MCAS) is currently looking for two (2) Animal Care Supervisors

As part of the MCAS Leadership Team, you will collaborate with the other supervisors, under direction of the Operations Manager, in implementing the direction and goals of the work unit while supporting the division's mission in the areas of providing humane care, and exploring all possible pathways for the pets in care.

The first supervisor vacancy will oversee the "Back of House". This is the behind-the-scenes work that provides day-to-day supervision of the animal care, Husbandry (feeding / cleaning), customer support in helping show adoptable animals and reunite lost pets with owners and Enrichment programs. These programs provide direct care in the way of daily feeding and cleaning for all pets in the shelter, coordination and oversight of enrichment activities such as group room enrichment activities, individual animal-specific activities, and dog playgroups. It also coordinates with the Pathway and Enrichment Specialist to ensure a daily review of behavior records to determine pathways for animals. In this role, you will directly oversee, lead and supervise the work of Animal Technician 1's, Animal Technician 2's and Program Specialists.

The second supervisor vacancy will oversee the "Front of House". This is the public-facing work that provides day-to-day supervision of the Adoptions, and Admissions programs. These programs ensure animals are matched appropriately using a progressive open adoption model; conducts daily review of incoming animals and their records to ensure accuracy and completeness and cultivates relationships with community partners and additional animal welfare organizations to assist in finding pathways for animals. It will also act as the expert point of contact for the general public. In this role, you will directly oversee, lead, and supervise the work of Animal Technician 2's and Program Specialists.

To be successful in either of these roles, you should feel comfortable in a busy and oftentimes unpredictable environment. The ideal candidate is someone who is highly professional and models values of equity and inclusion to guests and employees, while encouraging a welcoming environment for all who enter. The candidate is knowledgeable about animal welfare and keeps up to date with current best practices. They are also a creative leader that utilizes a collaborative approach when approached with challenges, and models these behaviors for their team, jumping in when work needs to be done and finding solutions to create and maintain a high level of animal care and customer service.

If you're passionate about being involved in a position that creates a positive impact in your community with the ability to act ethically, respecting, valuing, and honoring our animals, owners, and the community, this is the job for you. Our department's mission is to preserve harmony between natural and built environments, keep people and pets safe, and ensure every voice is heard through a diverse group of programs including transportation, land use planning, animal services, elections, and budget and operations support. This department is an incredibly diverse department and your role will be too.

At Multnomah County we are committed to maintaining an effective, respectful, and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity, and inclusion. Multnomah County offers an exceptional benefits package, including employer-funded retirement savings, health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs, a focus on work-life balance; and much more. Find more details on our website.

Diversity and Inclusion : At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department of County Human Services (DHCS) employee, you will create a work culture of respect, trust, and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

To qualify, we will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled as required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications / Transferable Skills

• Education / Training : Equivalent to a Bachelor's degree (in lieu of a degree, we will accept equivalent practical experience); AND Three (3) years of increasingly responsible administrative and / or operations experience, including two (2) years of lead or supervisory experience.

Preferred Qualifications / Transferable Skills : Knowledge of animal sheltering best practices and common programming. Demonstrated experience in change management, including working with staff to implement changes while maintaining positive morale. Experience in establishing short-term, mid-term, and long-term goals that promote growth and accountability. Demonstrated an ability to select, develop, and evaluate staff while cultivating a positive and connected work atmosphere. Experience with identifying and creating Standard Operating Procedures (SOPs) to strengthen processes pertaining to daily operations, and identifying weaknesses in existing SOPs and adjust accordingly to maintain departmental productivity.

Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant to this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening & Evaluation : Required : Online application : Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application. Attach a resume : Please indicate how you meet the required minimum qualifications. Attach the PDF document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid. A Cover Letter : This should expand on your resume, address why you are interested in the position, and demonstrate how your experience and skills align with the minimum and preferred qualifications listed.

The application, resume, and cover letter should clearly demonstrate your work experience / skills and how they relate to the descriptions provided in the 'Overview' and 'To Qualify' sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process. Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted on Workday.

Internal applicant : If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete on Workday. Before you apply, please make sure to do the following : Navigate to your profile in Workday (see : My Career Profile) and click on the "Career" section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.). When completing the application on Workday as an internal candidate, you will need to scroll down to see the "Resume / Cover Letter" section on your screen. This is the place where you may upload your resume and cover letter by clicking the "Upload" button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter.

External applicant : When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through https : / / multco.us / jobs, you will come to a page where you will see the "Resume / CV" section. This is the place where you may upload your resume and cover letter by clicking the "Upload" button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter. Do not click the "Submit" button before you upload your documents.

After You Apply : Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes. Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the "My Applications" section. You must complete these tasks or actions before the job posting closes. Check both your email and Workday account for updates regarding this recruitment. The Selection Process : For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows : Initial review of minimum qualifications Resume and Cover Letter Review Phone screen Consideration of top candidates Language assessment Background, reference Application information may be used throughout the entire selection process. This process is subject to change without notice.

Type of Position : This salaried, non-represented position is not eligible for overtime. Salary : The starting pay assignment will be based on an analysis of the successful candidate's related experience and education in accordance with the county's pay equity policy and the Oregon Equal Pay Act. Schedule : Front of-House Supervisor - Sun-Thurs Back of House Supervisor - Tues-Sat Work Location : This position works onsite at 1700 W. Historic Columbia River Hwy, Troutdale, Or 97060 Serving the Public, Even During Disasters : Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net