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Risk manager • south bend in
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Risk Manager
The Risk Manager manages the Risk Management program for Saint Joseph Health System (SJHS). They actively demonstrate the organization's mission and core values and conduct oneself at all times in a manner consistent with these values. The Risk Manager knows and adheres to all laws and regulations pertaining to patient health, safety and medical information.
The Risk Manager assists in planning, developing and providing a proactive hospital-wide patient safety program, which includes identifying risk to patient safety, reducing medical errors and coordinating compliance with applicable laws and regulations. They function as the Patient Safety Officer and coordinates investigation of potential or actual problems and facilitates Unit Patient Safety Officer Network meetings and activities. Additionally, they promote a culture of safety by actively encouraging and supporting reporting of any situation or circumstance that threatens or potentially threatens the safety of patients, associates, or visitors. They provide primary and immediate response to risk management issues. They initiate necessary investigation and serve as the contact for attorneys and area claims managers regarding active risk cases. Collaborating with clinical staff they disclose and respond justly to adverse events.
The Risk Manager works with non-clinical departments, i.e. billing, Finance, outside agencies to implement customer service recovery strategies, i.e. bill adjustments, write-offs, settlement negotiations. They maintain representation on the appropriate clinical and non-clinical committees within the organization to provide risk management / patient safety input.
What's required :
- Knowledge in a wide range of clinical acute care areas (diagnoses and procedures) normally acquired by completing a Bachelor of Science in Nursing.
- Knowledge of Performance Improvement (PI) measurement systems, PI processes, and metrics used to assess performance normally acquired through 5-10 years of experience in the healthcare performance improvement field.
- Knowledge of regulatory requirements normally acquired through 3-5 years of experience in the healthcare performance improvement field.
- Certification in healthcare risk management preferred. 5 years of acute care direct patient care experience is preferred.
- RN Indiana license.
At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.