Software architect serp_jobs.h1.location_city

Job Description

• Oversee and maintain the SailPoint IIQ environment to ensure availability, performance, and scalability.
• Monitor system health, performance, and logs for potential issues or required improvements.
• Manage integration points with other IAM systems, HR systems, directory services (e.g., Active Directory), and cloud platforms.
• Coordinate with the infrastructure and development teams for upgrades, patching, and system migrations.
• Handle the daily operational activities related to identity provisioning, de provisioning, and access review processes.
• Troubleshoot issues related to user provisioning, group assignments, and role based access control (RBAC) within SailPoint IIQ.
• Ensure accurate and timely updates of identity data in SailPoint IIQ based on changes in the authoritative source (e.g., HR systems).
• Support the implementation and management of governance policies and workflows within SailPoint IIQ, including access reviews, certifications, and audit reporting.
• Collaborate with security and compliance teams to maintain and update compliance requirements, such as SOX, GDPR, and other relevant regulations.
• Ensure that access controls and provisioning processes align with organizational policies and regulatory standards.
• Develop and maintain workflows, rules, and policies to automate user account creation, modification, and termination processes.
• Identify opportunities for automation and process improvement within SailPoint IIQ operations.
• Work with developers to optimize and enhance the performance of custom connectors, workflows, and scripts.
• Investigate and resolve issues related to identity governance, provisioning errors, and user access requests.
• Perform root cause analysis for recurring issues and provide recommendations for long term fixes.
• Maintain detailed logs and documentation for incident response, providing transparency and traceability for audit purposes.
• Collaborate with IT infrastructure, security, and business teams to align identity management operations with broader IT and security strategies.
• Communicate system updates, changes, and outages to stakeholders effectively.
• Train and provide guidance to IT support staff on SailPoint IIQ operational procedures and best practices.
• Maintain accurate and up to date documentation for all operational activities, including configuration changes, system architecture, and processes.
• Generate and distribute regular reports on identity governance metrics, system performance, and access reviews.
• Assist with internal and external audits by providing necessary reports and system access documentation.
• Experience with cloud-based identity governance solutions.
• Familiarity with Privileged Access Management (PAM) solutions.
• Experience with DevOps or SecOps practices, including CI / CD pipelines for IAM solutions.