Handle inbound member calls in a fast-paced contact center environment. Apply strong time and call management skills in assisting members with banking needs. Prior experience in a fast-paced contact center environment. ...
Key Responsibilities:Supervise and lead a team of sales agents to achieve sales targets and performance metricsDevelop and implement training programs to ensure sales agents are well-versed in Medicare products, compliance regulations, and sales techniquesMonitor sales metrics, call quality, and com...
Full-time professional work experience in Business and/or Information Technology.May require an associate degree in a related area and at least 6 year or equivalent experience in the field or in a related area.Substitutions: Accredited college training may substitute for the required work experience...
A company is looking for a Call Center Tier One Agent for 3rd Shift. ...
No call center representative agent experience needed. Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part tim...
The Main Campus is a Level II Trauma Center with Primary Stroke Certification and Chest Pain Center accreditation, serving the eastern metro area and I-70 corridor. We have an exciting opportunity for you to join The Medical Center of Aurora which is a part of the nation's leading provider of health...
Experience in a leadership role for call centers with internal and third party resources (this can be as a call center leader or WFM; senior, lead or management role)Experience managing call center shrinkage through effective scheduling activity managementExtensive experience in the NICE scheduling ...
The Main Campus is a Level II Trauma Center with Primary Stroke Certification and Chest Pain Center accreditation, serving the eastern metro area and I-70 corridor. We have an exciting opportunity for you to join The Medical Center of Aurora which is a part of the nation’s leading provider of health...
Join Our Team: Call Center Representative. Are you an excellent communicator with a passion for helping others? Seronda Network is looking for a dedicated Call Center Representative to join our dynamic team in Denver, CO. As a Call Center Representative at Seronda Network, you will be the voice of o...
Screen callers to determine caller’s needs. Excellent grasp of call center guidelines, protocols and rules for scheduling and managing patients. Answer incoming calls professionally. Verify and update patient demographics with each patient related call as needed. ...
Call Center Customer Support Agent - Healthcare - Remote US. Work primarily in-bound, call center responding to provider inquiries regarding enrollment, claims, policy, etc. Answers telephones and responds to customer questions and/or forwards call to appropriate personnel. Records call on account h...
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. ...
Salud, similar to a Call Center, you will be responsible for answering all incoming telephone calls, scheduling appointments, and directing them to the appropriate department or individual. One year of general office and or Call Center experience required. Contact Center Agents at Salud, approach hi...
Experience in call center environment. Make outbound calls to new, existing and pre-registered customers promoting Fiber products and the migration to . ...
Responsible for answering in-bound calls and assisting customers with pharmacy related services. Obtain client information by answering telephone calls; interviewing clients; verifying information. ...
Call Center Maintenance Technician. Call clients back that have left voicemails and emails. ...
Ensure all calls are answered promptly using proper communication scripts on every call for quality and efficient interactions• Maintain an above-average call conversion ratio on all incoming calls• Maintain accurate reporting of aborted calls, canceled appointments, call goals, lead goals, etc. Mai...
The Main Campus is a Level II Trauma Center with Primary Stroke Certification and Chest Pain Center accreditation, serving the eastern metro area and I-70 corridor. We have an exciting opportunity for you to join The Medical Center of Aurora which is a part of the nation’s leading provider of health...
We are recruiting for a Scheduler I, Call Center to join our team!. Under close supervision, serves customers by answering incoming calls utilizing Denver Health and Departmental policies/processes to resolve customer requests and directing calls to the appropriate area when necessary. Answers all c...
Regularly wear a headset for extended periods in a call center environment. Take back-to-back phone calls from patients nationwide. Answer every call as quickly as possible with extreme professionalism. This policy applies to all terms and conditions of employment, including recruiting, hiring, plac...
Maintains call center metrics and individual performance standards. Explains Health Initiatives programs to participants, builds rapport, and engages callers following guidelines, protocols and scripting. ...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Call Center Analyst - HR Desk for a Full-Time position. Fulfilling customer requests in a timely manner to meet Service Level Agreements (SLAs) Researching customer requests to ensure ...