A company is looking for a Manager, Call Center to oversee customer service operations and ensure high levels of customer satisfaction. ...
Are you a current call center trainer, QA supervisor or specialist looking to take the next step in your career? DSI, a growing Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned and run, has an immediate career opportunity for a motivated individua...
A company is looking for a Manager - TRC Call Center Operations. ...
Call Center Operations Manager. Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center supervisors in performing their duties. Collects and analyze call-center statistics. ...
Valor Healthcare is looking for a call center program manager to join our proposal team for a government contract to support the Global Nurse Advice Line (NAL) which is a service to Military Health System (MHS) eligible beneficiaries. The ideal candidate will have extensive experience in supervisory...
The Call Center Manager performs highly advanced managerial work administering the daily operations and activities of Clients' EZ TAG Services call centers. Responsible for reports and supporting documentation of call centers' daily and monthly activities. Minimum five (5) years of superviso...
The ideal candidate will have extensive experience in supervisory healthcare roles, especially in call centers or nurse triage positions with strong leadership and communication skills in implementing programs and projects. Quality Assurance: Maintain the highest standards of patient care and qualit...
Creates protocols and training on emergency call/dispatch and demonstrated competence in area of expertise. Six months experience with MIR3 electronic notification system and/or a physician on-call system is preferred. ...
Are you a current call center trainer, QA supervisor or specialist looking to take the next step in your career? DSI, a growing Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned and run, has an immediate career opportunity for a motivated individua...
The Call Center Manager is responsible for the overall success and the day-to-day operation of the Call Center through effective management. Detail-oriented - we need someone comfortable with collecting and analyzing call center statistics to implement directives/audit processes. At least 2 years of...
We are seeking a Product Manager to join our team and help build out and improve call center and workforce management software solutions. This is a senior-level role and will also require prior work with call center and/or workforce management technology, as well as overseen technical IT & softw...
The Concierge (Call Center) Manager is responsible for overseeing the daily operations of the concierge team within the call center. The Concierge (Call Center) Manager will ensure seamless transitions between shifts, maintain staff accountability, and provide regular feedback and coaching. Proven e...
SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of contac...
The Call Center Manager is responsible for the overall success and the day-to-day operation of the Call Center through effective management. Detail-oriented – we need someone comfortable with collecting and analyzing call center statistics to implement directives/audit processes. At least 2 years of...
MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. Customer Service Managers are responsible for overseeing the day to day operations of call center insurance a...
SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager III to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of cont...
Reporting to the Senior Project Manager, this position will serve on the management team and as the key personnel on all contact center operations, compliance, and performance matters. Support the services provided by the agents, implement program improvement planning and implementation, and ensure ...
MCI is seeking an experienced Insurance Call Center Claims Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. Experience in BPO insurance contracts, claims, call center operations, customer services and/or retention is preferred....
The ideal candidate will have extensive experience in supervisory healthcare roles, especially in call centers or nurse triage positions with strong leadership and communication skills in implementing programs and projects. Quality Assurance: Maintain the highest standards of patient care and qualit...
PRN-POSITION--Crisis-OnCall-Case-Manager--MCOT-689. Are you seeking a career where you can make a difference? Gulf Coast Center (GCC) recruits people who are committed to compassionate, person-centered service. PRN POSITION - On-Call Case Manager - MCOT. Crisis staff will respond immediately with mo...
SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager III to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of cont...
The Project Manager role involves leading and managing projects from initiation to closure, ensuring that the project is completed on time, within budget, and with the expected level of quality. Responsibilities of a Project Manager role may include:. Qualifications for a Project Manager role may in...
Monitor and verify call center staff phone calls with patients, providers, and third-party payers. Additionally, this role provides strategic client management, coupled with virtual program call center oversight and management. Call center management/supervisor experience. Project management experie...
Previous experience as a call center manager or in a similar managerial position. We are seeking an experienced Call Center Manager to join our team. Valid Certified Call Center Manager (e. In this role, you will oversee our call center's daily operations and personnel, doing everything possible to ...
SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of contac...