Embed a customer-first mentality in the support team, ensuring that every interaction leads to a positive customer experience. As part of a rapidly growing team, you will define procedures, implement support tools, and develop key metrics to ensure a seamless and exceptional customer experience. If ...
Leverage data and customer insights to identify opportunities and act as the voice of the customer to propose communications that improve the Ring customer experience. About the teamThe Customer Experience & Engagement team is a dynamic group of marketing, product, creative, and analytical experts u...
We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. ...
Ensures all crew members are Wowing the Customer through personal contact with customers. Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Frequently communicate and exchange information with customers on the telephon...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Store - LA-FULLERTON,...
Would you like to be part of the dynamic management team of a service industry leader? As a results oriented General Manager, you will head up one of our many profit centers, and be responsible for sales, customer service, and production functions within the facility. Your Bachelor’s Degree, 5-10 ye...
We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. ...
Would you like to be part of the dynamic management team of a service industry leader? As a results oriented General Manager, you will head up one of our many profit centers, and be responsible for sales, customer service, and production functions within the facility. Your Bachelor’s Degree, 5-10 ye...
The Blue Shield of California Growth and Servicing analytics organization is part of the centralized Data and Analytics organization and oversees Channel Analytics including Digital, Marketing, Claims, Appeals, Grievances, Disputes, Customer Experience and Line of Business. Senior Manager - Market I...
Would you like to be part of the dynamic management team of a service industry leader? As a results oriented General Manager, you will head up one of our many profit centers, and be responsible for sales, customer service, and production functions within the facility. Your Bachelor’s Degree, 5-10 ye...
As our Customer Service Manager, you will be responsible for leading the interface between customers as well as internal sales, product management, engineering and operations. Customer Service Manager will also focus on process improvements within the team and identifying/implementing change to supp...
Job Overview: Customer Care and Service Manager directs daily processes, tools, and, in the future, a team to manage a seamless and exceptional customer experience from pre-deployment to post-deployment and beyond. Customer and Technician Training Programs: Develop and deliver hands-on training prog...
AmLaw 50 client in their search for a Transactional Legal Operations / Program Manager for a long-term (1+ years!) hybrid contract role. The Transactional Legal Operations / Program Manager will hold a key administrative business have a strong foundation in accounting and be responsible for:. The qu...
The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. A large mortgage company is seeking Customer Experience Specialists in Pasadena, CA. The Customer Experience Specialist will:. As the Specialist,...
Help monitor project progress and adjust scheduling and resources using project management tools like MS Project. Job Title: Assistant HVAC Project Manager. We seek a highly motivated Assistant HVAC Project Manager to join our team in Orange, CA. Assist in overseeing all phases of commercial HVAC pr...
Be in contact with clients in the political field and indie agencies. Initiate and implement client campaigns in alignment with agreed-upon timelines and budgets, collaborating with the Ad Operations team. Respond to client inquiries promptly and coordinate internal responses. Ensure timely communic...
We are looking for a Customer Success Manager who will drive customer satisfaction and growth through strategic engagement, value delivery, and product adoption. Use data analytics tools to assess account health, identify risks, and provide actionable insights for customer success strategies. Custom...
Oversee and manage daily operations of the IT Operations team, ensuring smooth and efficient technical operations across the Firm. Under the direction of the Director of Information Technology (IT Director), the IT Operations Manager will plan, organize, coordinate, and direct the day-to-day activit...
Due to growth, we are currently hiring multiple Project managers to lead our electrical projects. If you are a Electrical Project manager - Construction with experience, please read on!. Reviewing project documents, plans and specifications and directing construction activities, resolving difficulti...
Deliver personalized and exceptional customer service experiences. If you're passionate about providing top-tier customer service and align with our ocean-inspired values, we encourage you to apply!. Ultimate Staffing is seeking a HYBRID Customer Support Specialist to join a life style brand in Irvi...
Customer Success Manager, you will be a primary point of contact for our valued customers, ensuring their satisfaction and success with our AI solutions. Customer Success Manager to join our dynamic team at Presto. Proven experience in a customer-facing role, such as Customer Success, Account Manage...
Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Assist scheduling customers with appointments f...
Do you have a passion for power systems and renewable energy? Are you excited about helping develop some of the largest offshore wind projects in the US by leading large, multi-disciplinary, international project organizations? Do you want to work directly with Clients on multi-year programs? Are yo...
We are seeking a new Account Manager to join our team. As a member of the Commercial lines customer service department, you will work with existing and prospective insured clients and team members from various departments within our organization and report to our Office Manager. Prepare account subm...
Design and implement a our first real customer engagement program to better support customers and track success (including onboarding, QBRs, change management, etc). Strong skills and experience in successfully managing midmarket and/or enterprise customer relationships. Successful track record of m...