The Customer Experience Manager is responsible for managing a team of Customer Experience Specialists including leading from the front in supporting the processing of customer inquiries and issues related to our products and services, as well as helping to define the Customer Experience strategy and...
You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer servic...
The Senior Manager, Digital Mobile Experience and Customer Engagement will play a critical role in developing the strategy and roadmap to drive Adoption & Engagement of our consumer experiences with the new Super App. Define and execute on customer vision for engagement across CVS Health Enterprise ...
Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers. The Assistant Manager for our Atlanta location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jew...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Store - BOS-BURLINGTO...
As the Senior Manager, Customer Experience Design you will play a critical role in designing ongoing improvements to the end customer experience. This role will help shape the way in which we deliver a relevant, intuitive customer experience to meet our customers where they are, remove known sources...
We are seeking a Customer Experience & Enablement Manager to increase the digital experience of our customer journey, from prospect to onboarding to full value delivery. Customer Experience & Enablement Manager. This role resides in our Global Solution Architecture and Consulting organization with r...
Lead the strategy and vision for digital customer experience and operations, aligning with overall business goals and ensuring a seamless and integrated customer journey. Demonstrated ability to prioritize customer needs and create solutions that enhance the overall customer experience. Oversee and ...
As the Senior Manager of Customer Experience Portfolio Management, you will be responsible for ensuring the successful planning and execution of the customer journey for a portfolio of non-recurring services engagements. NWN Carousel is the leading Cloud Communications Service Provider (CCSP) focuse...
Brilliant Earth - Customer Experience Assistant Manager - Seaport - Boston, MA Position Overview: The Assistant Manager for our Atlanta location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants resp...
The Customer Experience & Engagement (CxE) team is seeking a talented individual with a blend of marketing savvy and product management experience to drive international customer growth strategies. Our mission is to engage customers at the right moment and in the correct channel to provide an engagi...
Customer Experience Manager - Seaport - Boston, MA The Customer Experience Manager will build, lead and mentor a team of dedicated Customer Experience Assistants, Jewelry Consultants, and Concierges responsible for meeting quarterly sales targets and deliver...
As the Manager of Customer Experience Portfolio Management, you will be responsible for ensuring the successful planning and execution of the customer journey for a portfolio of non-recurring services engagements. NWN Carousel is the leading Cloud Communications Service Provider (CCSP) focused on tr...
As the Manager, Customer Experience, you will have the opportunity to:. The ability to map customer journeys and design engaging experiences across various marketing channels is a key requirement while ensuring alignment with organizational objectives and enhancing overall customer satisfaction. Man...
The Customer Experience Manager will build, lead and mentor a team of dedicated Customer Experience Assistants, Jewelry Consultants, and Concierges responsible for meeting quarterly sales targets and delivering exceptional service to Brilliant Earth customers. Partner with our customer care team to ...
Working as the Customer Experience Manager you will be responsible for working collectively with all levels of client leadership to create experiences and promotions across the company profile. Craft a culture that delights customers through their end-to-end food journey. Leverage client communicati...
In this role you will be responsible for collaborating with the Sales Leadership team and Senior Account Managers to perform internal sales support functions including new sales pipeline development, lead generation, field marketing activities and sales operations support for Field Account Managers ...
Account Manager/Customer Success Manager (Needham, MA) Compensation: BOE Full Time. Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role. We are looking for an Account Manager to create long-term, trusting relationships wit...
Strategically plan and organize processes core to Nanopath's business operations through interactions with external. ...
This is a key position within the Technical Services team and the successful candidate will be expected to work collaboratively with Sales, Solution Consulting, Professional Services, Customer Support and Product teams to drive positive customer outcomes, operational success and upsell opportunities...
Our Customer Experience Associate, Sales provide an exceptional experience for every Brilliant Earth customer. As a Customer Experience Associate you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-ch...
Building meaningful industry relationships to help keep existing clients and find new potential clients. Training and servicing new clients on the full suite of our products. Follow-up support with existing clients once they are fully onboarded. Traveling throughout the country to manage accounts to...
We are looking for someone with the experience in B2B Customer success who can help scale up the department across multiple products and drive product adoption, identifying growth opportunities, delivering positive outcomes to ensure the customer journey and outcomes are successful and our customers...
Motivate is seeking Assistant Operations Managers to ensure efficient daily activities of all service delivery operations in Boston, MA!. Assistant Operations Manager Responsibilities. Assistant Operations Manager Qualifications. We are the premier micromobility service operations and infrastructure...
The Globalization Program Manager, Payments Optimization is responsible for the successful delivery of the globalization roadmap in accordance with long range plan (LRP) commitments and associated value targets. The Globalization Program Manager will coordinate the work of multiple projects, maintai...