This person will provide crucial support to the Customer Care Support Center (CCSC) Desk Support and Management services for a local government agency. Participate in quality assurance activities to evaluate and enhance customer support processes. Provide feedback to improve the overall effectivenes...
We offer our customers three distinct advantages: expertise in our service offerings, leadership that drives innovation, and a culture focused on customer satisfaction. We offer our customers three distinct advantages: expertise in our service offerings, leadership that drives innovation, and a cult...
This is a position that is customer service focused where it is necessarily to retain information and follow up with customers when needed. Make system recommendations based on customers equipment specifications in accordance with customer’s needs. Determine customer billing issues and provide solut...
The Tier 1 Analyst will be a member of the Service Center team supporting onsite Service Desk Tier 1 Operations as the first line of service support. Resolve issues using the knowledgebase, escalate tickets immediately to appropriate support teams by assigning proper ticket priority and verifying cu...
Our work depends on a TS/SCI cleared Cloud Operations and Customer Support Engineer joining our team to support our intelligence customer in Arnold, MO, or Springfield, VA. Respond to and resolve customer issues, providing top-tier technical support and customer service. As a Cloud Operations and Cu...
The company serves as a valued partner to essential government agencies and supports every branch of the. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. ...
Job details Urgently hiring multiple Customer Support Associates who will assist our sales team in managing customer accounts, processing purchase orders, and ensuring a smooth customer experience. Coordinate with appropriate persons to resolve customer issues and ensure customer satisfaction. Provi...
The Help Desk/Support Specialist will support a systems engineering task. The ideal candidate will have experience withthe help desk system, meeting schedule expectations, managing system supportand providing regular communications. Demonstrated experience assistingcustomers using hotline, email and...
Customer Support Manager to serve as a working lead of a Customer Relationship and Services Support Center in support of an Intelligence Community program. Experience providing IT or Software Application related customer support services Experience managing and mentoring teams Demonstrated pro...
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus. Ability to listen to and underst...
Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Assists...
The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer with Mobile Device Management (MDM) user support and issue resolution. Candidate should have working experience in supporting Enterprise Mobility Management (EMM) and MDM solutions at large scale Enterpr...
LinQuest is seeking a Financial/Program Customer Support Analyst with experience in acquisition to assist in performing complex financial and contractual activities for a large National Reconnaissance Office (NRO) program which provides financial analysis, business analysis and acquisition support. ...
Work with and coordinate effectively with all members of the Customer support team, other Cogent teams as well as vendors in order to ensure swift resolution of customer issues. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitorin...
Respond to and resolve customer issues, providing top-tier technical support and customer service. You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support. IT, with a strong focus on cloud operations and custome...
This candidate will have complete ownership of the territories they support and have common sense in everyday business functions. ...
Transform technology into opportunity as a Customer Service Support Specialist with GDIT. As a Customer Service Support Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Customer Service Support Specialist joining our team. HOW A CUSTOMER SERVICE SUPPORT S...
Customer Support Manager(m/f/x). We are looking for a Customer Support Manager to provide leadership and guidance to our team worldwide. This role will report to our Global Leader of Customer Support. Take a lead role in 1st, 2nd and 3rd level support for all Dedrone products working ...
As a Customer Support Specialist, you will deliver customer satisfaction by resolving technical issues and meeting end-users' needs. Customer Support Specialist (Technical). The Customer Support Specialist will be a member of the Department of State (DOS) Consular Affairs Enterprise Infrastructure O...
Provide the full range of support required to support the "General Support System" (GSS). We are hiring a Customer Support Specialist for an exciting opportunity located in Ashburn, Va. The GSS is defined as the primary Information Technology (IT) infrastructure used by CBP to support the daily busi...
Job ID: 24-02431Customer Service Sales Support Specialist Herndon, VA MUST:Experienced Customer Support Specialist1 to 5 year Customer Support Specialist from a product /systems/banking, finance, call center backgroundMust be advanced skill set with Microsoft office products- Word, Excel, Outlook,...
Once the customers start using the ACR products, you will provide first-level of support and work with the internal teams as needed to resolve the issues. You will work closely with other team members of the Customer Success team and internal development teams to provide input and help prioritize fe...
The CSO supports interactions with both domestic and foreign Customer centers, subject matter experts, lawyers, accountants, and support elements, to include training, finance, banking, security, IT, and logistics. The Commercial Support Officer (CSO) provides strategic recommendations to the Projec...
Provide the full range of support required to support the "General Support System" (GSS). We are hiring a Customer Support TL for an exciting opportunity located in Ashburn, Va. The GSS is defined as the primary Information Technology (IT) infrastructure used by CBP to support the daily business fun...
Coordinate customer support activities across all Personnel Security Branches as customer inquiries are received to deliver the applicable answers. Provide positive, well-communicated response and closure of all customer inquiries. Our Federal Solutions segment delivers resources to our US governmen...