This is the Helpware commitment: **Amazing customer experiences. Were all more connected than ever before; as a result both customer and consumer expectations have evolved. ...
Coordinate customer support activities across all Personnel Security Branches as customer inquiries are received to deliver the applicable answers. Provide positive, well-communicated response and closure of all customer inquiries. Our Federal Solutions segment delivers resources to our US governmen...
This is a position that is customer service focused where it is necessarily to retain information and follow up with customers when needed. Make system recommendations based on customers equipment specifications in accordance with customer’s needs. Determine customer billing issues and provide solut...
This candidate will have complete ownership of the territories they support and have common sense in everyday business functions. ...
Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales. Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standa...
As an Insurance Customer Service Representative, you will have the opportunity to assist our clients with their insurance needs and provide them with personalized and attentive service. Join Terry Gross-Farmers Insurance Agency, a renowned insurance agency that has been providing exceptional service...
To make sure that our SaaS platform is always business advantage (and never a technical difficulty), our Technical Support Specialists play a multifaceted role that makes them a key component of the Avature user experience. These specialists are the first in line to give support to our customers, wh...
We are seeking a highly motivated and career-oriented individual to join our team as a Customer Service Specialist. Provide personalized and professional customer service to ensure a positive experience for each customer. In this role, you will be responsible for providing exceptional customer servi...
Silverblaze is looking for a Technical Support Engineer to join our team!. We are seeking highly skilled and adaptable Full Stack Technical Support Engineer. As a Technical Support Full Stack Engineer, you'll have the opportunity to tackle diverse challenges, from troubleshooting complex issues to e...
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. ...
Follow up on customer queries with T2 (in-depth technical support – power user) and T3 (expert product and service support – engineers, architects) teams. Provide best effort support for technical information/assistance on non-standard computer systems, hardware and software, and internet service pr...
The position is responsible for agency-specific end user support throughout the Richmond District. ...
The Client is seeking an IT Support Specialist III to work on technology projects, phones, laptops light networking at the client’s Office and to support the rest of the transition and support the administration. This position provides services to maintain and support daily IT operations and the und...
As a Senior Technical Support Engineer you’ll work closely with customers, developers, and architects while collaborating with Red Hat engineering teams to solve complex and challenging technical issues. The Red Hat Ceph team is looking for experienced, enterprise-level engineers with a background i...
This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting standards. Trouble...
In this role you will get to support the Security and Installations Directorate (SI) Personnel Security Division’s (SISP) Customer Service operation by providing value-added customer service through a full range of services for processing employee, military, and contractor personnel for employment, ...
Communicate with our core engineering team to provide real-time product feedback from the field. Visit customers on site regularly, including support ticket resolution and outage (on/off hours) resolution. ...
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
As a Remote Customer Service Specialist, you will play a pivotal role in curating unforgettable travel experiences for our clients. We are seeking a passionate and detail-oriented Remote Customer Service. Respond promptly to client inquiries, demonstrating exceptional communication and customer serv...
This role requires a significant amount of in person interaction with customers to include device activation, configuration, troubleshooting, and support. ...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. Solve complex technical support inquiries via telephone, live chat, and ticket interaction...
We’re looking for an experienced Technical Support Engineer to join our team and provide technical support of TopClass and associated integrations. Technical Support Engineer, TopClass LMS. In this role, you will be addressing technical issues raised by clients and partners. Resolving tier 2 and 3 t...
The Customer Service Representative will be in the frontlines facilitating our military populations’ health care needs by providing outstanding customer service in a fast-paced contact center. Customer Service Representative. Combine your passion for our military community with your proven customer ...
If you consider yourself to be a people-person who loves interacting with others and making lasting memories, our Verizon Customer Service Associate role is for you! Verizon Customer Service Associate Responsibilities: Work directly with consumers to assess their needs and preferences to ensu...
Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...