Define and execute a global Customer Success and Customer Support strategy aligned with our business goals, embedding our “Customer Obsession” value throughout the function. Define and ensure compliance with customer support SLAs, for timely issue resolution and enhance support operations with advan...
Deliver post-sales technical support to dealers/contractors and customers to analyze and recommend solutions to and resolve problems concerning HVAC equipment installation and operation. Handle a high call volume of customer calls via our Technical Support Line. Prepares and delivers reporting to ex...
Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify solu...
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Some of our cloud customers need guidance on the cloud itself and the tooling we provide. As a Customer Success Engineer, you will use your broad technical knowledge to guide skilled application teams encountering curious challenges along their way, as well as those who may have never used a cloud b...
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Provide optional support and resources for job seekers in their career endeavours. ...
Responsibilities: Travel Arrangement: Aid in the booking of flights, accommodations, rental cars, and other transportation options for clients and employees Conduct thorough research to recommend travel options that meet budgetary constraints and align with individual preferences Ensur...
At Ring and Blink, our Technical Customer Support (CS) representatives deliver timely, accurate, and professional technical support to all Ring customers. Customer Support representatives are technically savvy problem solvers with a focus on customer account security. Working across the customer sup...
Answers telephones and responds to basic customer questions using established methods provided in training. Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. Zero or more years of custome...
The Customer Support Specialist, Employee Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. Drive key customer support metrics, including first response time, full resolution time, and Customer Satisfaction Rati...
Maintains quality service by establishing and enforcing organization standards; demonstrates knowledge and understanding of the AGS Training Services organization and operations and the AGS organization; informs customers of additional AGS TS courses/products available; assists Marketing in building...
Some of our cloud customers need guidance on the cloud itself and the tooling we provide. As a Customer Success Engineer, you will use your broad technical knowledge to guide skilled application teams encountering curious challenges along their way, as well as those who may have never used a cloud b...
Directly supervise theCustomer Support and Desktop Support teams, coordinating with variousstakeholders, and ensuring smooth operation of critical business systems. Manage the overall operations of Information Technology Customer Support services ensuring satisfactory support levels, including:. Pla...
Key Responsibilities: • Lead our remote customer service crew to deliver top-notch support and keep our clients happy. Position Overview: Looking for a rockstar to join our squad as a Client Support Specialist! You'll get to work from...
Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company systems, ...
Additionally, candidates will be decommissioning desktops and laptops, setting up new equipment, imaging PC's and installing applications to new devices. ...
Provide second-level technical support for PC hardware, software, and network problems over the phone or via email. Serves as an integral member of an IT Support Team which supports various level of customer in a dynamic environment. Ability to effectively communicate orally and in writing in the En...
This position works clo Customer Service Representative, Customer Service, Representative, Customer Experience, Retail, Banking. Join the 1st Franklin team as a Customer Service Representative - Bilingual Preferred - Salary: $14. This position leverages interpersonal skills, and business knowledge t...
Robert Half is working with a Client in the Austin area looking for a Desktop Support Analyst on a long term project. Strong PC/Desktop Support (OS, hardware, and applications) troubleshooting in networked enterprise environments. Provide remote support (BeyondTrust) as required, troubleshoot VPN, R...
Family Dollar - 6800 US HIGHWAY 67 E [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transa...
The Aspira Solutions Business Technical Support Specialist is responsible for handling client inquires/questions/issues, documenting, troubleshooting, and resolving hardware, network, software, application, technical, and customer service-related issues. The Technical Support Specialist is responsib...
The VP, Technical Delivery and Support Services is a leadership role responsible for leading and overseeing the successful delivery of technical and support services to NTT clients. The Vice President, Technical Delivery and Support Services is responsible for managing and driving adoption of their ...
Manage omnichannel customer requests for help through supported technology platforms including, but not limited to, A365, Microsoft Teams, Microsoft Outlook, and ServiceNow. Respond efficiently, professionally, and accurately to customers, explaining possible solutions to needs, and ensuring the cus...