Supports multilingual families with the processes of enrollment, choice and transfer while providing a high level of customer service. Completes and compiles all necessary supporting documentation for enrollment, choice, and transfer. Associate's degree and three years directly related experience or...
The Customer Support Specialist is primarily responsible for providing first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. The CSS will provide a high-level of customer service and support to ensure each customer feels they are gettin...
May provide guidance or training for less experienced customer support specialists. As part of the Learning Management Support team, collaborates with district personnel to plan appropriate technology integration strategies for students and staff. Continually assesses staff needs and plans for integ...
Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...
The Customer Support Specialist III - Judy Center is responsible for partnering with Title I parent liaisons; case management, coordination of services, communication with families, home visits, tracking progress of clients, maintain documentation and ensuring the participation of all partners. The...
Up to $23 per hour / Benefits / 401K match - As a Customer Support Specialist you'll: Support customers on the phone and over email to resolve their issues accurately and as quickly as possible; Troubleshoot common eCommerce issues with shopping carts, marketplaces, shipping settings, payment settin...
Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...
The Customer Support Specialist will work in partnership with the assigned Customer Advocate to follow-up on documentation or action needed from the customer to advance the loan in the refinance process. The Customer Support Specialist will assist customers who are in any stage of the loan process, ...
Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll: Deliver a best in class customer experience by responding promptly to customer inquiries; Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to oth...
Up to $40 per hour - As a Customer Support Specialist you'll: Provide email support to uConnect customers via internal ticket queue; Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction;...
The Customer Repair Support Specialist provides onsite services to Customers within a Market Geography, including analysis of repair trending, inventory management, and Customer Engagement with the intent to reduce or limit the need/number of Device and Instrument repairs and ensure surgical assets ...
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the pro...
As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with cus...
The Customer Support Specialist is primarily responsible for providing first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email, and chat. The CSS will provide a high-level of customer service and support to ensure each customer feels they are getti...
Competitive Pay - As a Customer Support Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as te...
Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution. Provides support for the escalation and communication of status to agency management and global customers. Strong customer service s...
May provide guidance or training for less experienced customer support specialists. Identifies, researches, and analyzes details of problems to determine solutions, works collaboratively with customers, and advises them until issues are resolved. Records accurate information for each request by iden...
Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution. Provides support for the escalation and communication of status to agency management and global customers. Description: Primar...
Due to Diligent's continued phenomenal growth, they are seeking Associate Customer Support Specialists to handle Tier I support and client relationships by answering support calls from our clients, resolving issues and ensuring all appropriate follow up to confirm complete client satisfaction. The p...
The Customer Repair Support Specialist provides onsite services to Customers within a Market Geography, including analysis of repair trending, inventory management, and Customer Engagement with the intent to reduce or limit the need/number of Device and Instrument repairs and ensure surgical assets ...