This team member will be responsible for direct customer-facing activities that include scheduled proactive technical visits in support of sales goals, supporting customer quality claim resolution, troubleshooting product quality and runability concerns for customers and mills, providing technical l...
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Follow up on customer queries with T2 (in-depth technical support – power user) and T3 (expert product and service support – engineers, architects) teams. Provide best effort support for technical information/assistance on non-standard computer systems, hardware and software, and internet service pr...
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Support over the phone, in person, and using remote control<br />•Acts as a liaison between VDOT and VITA/SAIC to ensure the delivery of high-performance IT support services<br />•Works directly with customers to assist in managing and fixing software and application issues on ...
Job Title: Desktop Support Analyst. Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Uses remote support tools to assist users with problems and to remotely update soft...
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. Able to provide Technical direction to other Technical Support team members. Technical Support role supporting business software applications. This is a very dynamic role where you wi...
Silverblaze is looking for a Technical Support Engineer to join our team!. We are seeking highly skilled and adaptable Full Stack Technical Support Engineer. As a Technical Support Full Stack Engineer, you'll have the opportunity to tackle diverse challenges, from troubleshooting complex issues to e...
Entry Level Customer Service Representative Responsibilities: Build client relationships by providing exceptional customer service Have a thorough understanding of all clients products and services and be able to educate clients on how our products and services would be beneficial to them Acts as a ...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...
Xerox Corporation is an information services technology company that has continually redefined the workplace experience for more than 100 years is currently seeking a Managed IT Support Specialist who will be responsible for providing technical assistance and support related to computer systems, har...
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
In this role, you will provide full life-cycle customer service and assist customers in understanding their coverages and select the right products and services, and help find best solutions to meet their personal financial needs. This role requires you to interact with hundreds of customers each we...
Title: </b>Help Desk/Desktop Support</div> <div><b>Location: </b>Manassas, Virginia</div> <div><b>Type of Hire</b>: Contract to Hire</div> <div><b>Duration:</b> : 6 Months CTH</div> </div> <div> </d...
We are looking for a sales-oriented customer service professional to sell Shentel’s broadband and television solutions while providing excellent customer service. Customer Service Representative. Customer Service Representative. Appomattox, VA 24522, USA ● Blacksburg, VA, USA ● Buckhannon, WV 26201,...
As a Customer Service Submission Specialist, you will be responsible for ensuring the accuracy and completeness of customer paperwork prior to submission. We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from ...
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. Solve complex technical support inquiries via telephone, live chat, and ticket interaction...
Unleash Your Potential: Ignite Your Insurance Career! Are you ready to spark a revolution in your career? Step into the exhilarating world of insurance with our booming company, where your ambition fuels our unstoppable growth.We’re on the lookout for extraordinary individuals to join our vibr...
Job Title: Technical Support Analyst. The Client is seeking a local candidate for an on-site technical support position. The ideal candidate will have experience supporting Windows desktop users in an enterprise environment. Support over the phone, in person, and using remote control. ...
This is a position that is customer service focused where it is necessarily to retain information and follow up with customers when needed. Make system recommendations based on customers equipment specifications in accordance with customer’s needs. Determine customer billing issues and provide solut...
Visit customers on site regularly, including support ticket resolution and outage (on/off hours) resolution. ...