Communicate with customers, employees, and other terminal locations to ensure customer’s requirements are met while getting the most efficient use of available resources. We're committed to bringing passion and customer focus to the business. Heniff Transportation provides best-in-class supply chain...
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests. Create new reports and generate recurring reporting in support of customer requests. Assist with customer hierarchy structure changes that impact customer reporting, billing...
The Customer Support Specialist (CSS) is responsible for supporting the company's sales efforts through customer contact via various support mediums. The CSS is the backbone of the Customer Success infrastructure, creating a hallmark of excellence by providing exceptional service and proactive inter...
We are hiring for a Customer Support Technical Specialist for our Hanover Park, IL Location. Responsible also for supporting the delivery of products, monitor product quality and provide on-going customer support until product end-of-life. After product launch, will have responsibility for maintain...
Inside Sales/Customer Support Specialist. Inside Sales/Customer Support Specialist Responsibilities:. Inside Sales/Customer Support Specialist Requirements:. Manage customer expectations in RFQ process: Confirmation, Vendor Sourcing, Quote Execution and Order Receipt. ...
The Customer Support Specialist (CSS) is responsible for supporting the company's sales efforts through customer contact via various support mediums. The CSS is the backbone of the Customer Success infrastructure, creating a hallmark of excellence by providing exceptional service and proactive inter...
As a Customer Support Specialist, your responsibilities will include:. Ensure customer satisfaction and provide professional customer support. The Customer Support Specialist position is well-suited for you if you:. Customer Support Specialist Requirements:. ...
The Customer Support Specialist (CSS) is responsible for supporting the company's sales efforts through customer contact via various support mediums. The CSS is the backbone of the Customer Success infrastructure, creating a hallmark of excellence by providing exceptional service and proactive inter...
Are you someone who loves being the go-to for questions or needs of customers? Do you get excited about supporting a simple, expert, and powerful software solution?. We are a unique blend of technology and accounting, and we have the support structure to teach the right customer service professional...
Field Implementation Specialist. This contractor will support the CHIRR redesign efforts as well as the contact center agents returning to the building. ...
The ITSS Supervisor’s primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. Collegis Education is committed to the policy that all persons shall have equal access to ...
Title: L2 Helpdesk Analyst (Desktop Support). Provide remote support over the phone using remote desktop tools. Install and support desktop software for corporate laptops. Assist employees with installation, configuration, and troubleshooting of computer hardware – laptops, desktops, peripherals, pr...
The Level 1 Desktop Support Analyst will join our growing team in Oak Brook helping support a variety of client projects. Respond to technical support tickets and assist in determining the nature of the technical issues, almost exclusively via remote access. ...
Innova Solutions is immediately hiring a Desktop Support Engineer. As a Desktop Support Engineer: The Sr. As such, this position will support existing infrastructure, processes, and operating procedures to IT Services to our dynamically growing business. ...
The Desktop Engineer recommends, develops, deploys, supports and standardizes all endpoint computing and peripheral hardware and software. Recommends, develops, supports and implements asset management systems;. Provides training, process and procedure documentation for Desktop Technicians and end-u...
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Reporting to the Manager, Technical Support, the **Technical Support Specialist** will be primarily responsible for supporting the integration of IMO terminology solutions within our partners Health IT applications. At IMO, our Client Services Team is comprised of Implementation Specialists, first-l...
Alera Group is currently seeking a IT Support Specialist- On-boarding. As an IT Support Specialist - On-boarding you would setup new employees accounts and related equipment, close intermediate helpdesk requests, assist in onboarding newly acquired firms, install new hardware and software and travel...
The Customer Experience Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. Customer Focus** Maintains a relentless focus on customers and is committed to the continuous improvement of services; Keeps internal and ex...
Hardware deployments and replacements, including workstations, laptops, and mobile devices Hardware support (Windows 10, HP, Lenovo, Microsoft, A/ V systems, and iOS and Android mobile devices, printers, copiers) including essential modifications and Support Specialist, Support, IT, Specialist, Cons...
Competitive pay / No phones - As a Customer Support Rep you'll: Provide independent and high-quality responses to customers via email ticketing system and chat; Take ownership of customer issues and follow problems through to resolution; Work closely with team leads and shift managers to ensure cust...
Competitive pay & benefits - As a Customer Support Rep you'll: Manage large amounts of incoming calls, emails, and live chats; Handle customer concerns and provide appropriate solutions; Identify and assess customer needs to achieve a high level of satisfaction; Build sustainable relationships and t...
Customer Support Representative** **Job Description** Our team is searching for a Customer Support Representative to assist customers with technical support, email, and website chat, around our products and services. Customer Support Representative - Starting at $48000 / year**. Assist in training ...
Up to $62,200 per year / Medical, dental & vision / PTO / 401k match - As a Client Support Specialist you'll: Respond to incoming communications from clients; Document interactions in case management systems; Update clients on ongoing resolutions; Directly resolve client inquiries using established ...