The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests. Create new reports and generate recurring reporting in support of customer requests. Assist with customer hierarchy structure changes that impact customer reporting, billing...
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
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The Customer Support Specialist (CSS) is responsible for supporting the company's sales efforts through customer contact via various support mediums. The CSS is the backbone of the Customer Success infrastructure, creating a hallmark of excellence by providing exceptional service and proactive inter...
We are hiring for a Customer Support Technical Specialist for our Hanover Park, IL Location. Responsible also for supporting the delivery of products, monitor product quality and provide on-going customer support until product end-of-life. After product launch, will have responsibility for maintain...
Customer Service Representative. We have a full-time hybrid opening for a Customer Service Representative in the Itasca area. Previous customer service and property insurance industry experience is a plus. Millennium information Services, Inc. ...
The Level 1 Desktop Support Analyst will join our growing team in Oak Brook helping support a variety of client projects. Respond to technical support tickets and assist in determining the nature of the technical issues, almost exclusively via remote access. ...
Innova Solutions is immediately hiring a Desktop Support Engineer. As a Desktop Support Engineer: The Sr. As such, this position will support existing infrastructure, processes, and operating procedures to IT Services to our dynamically growing business. ...
The Desktop Engineer recommends, develops, deploys, supports and standardizes all endpoint computing and peripheral hardware and software. Recommends, develops, supports and implements asset management systems;. Provides training, process and procedure documentation for Desktop Technicians and end-u...
Title: L2 Helpdesk Analyst (Desktop Support). Provide remote support over the phone using remote desktop tools. Install and support desktop software for corporate laptops. Assist employees with installation, configuration, and troubleshooting of computer hardware – laptops, desktops, peripherals, pr...
As a Specialist, it starts with you discovering customers' needs. As a Specialist, you'll become highly skilled at uncovering customers' needs, then following through with meaningful solutions. Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience ...
Customer Service Representative (Mid-Shift 10:00am-6:30pm)**. Job Title:** Customer Service Representative. This position is primarily responsible for providing customer service over the phone to obtain complete and accurate information while assisting customers in a timely manner. Answer inbound ph...
Competitive pay & benefits - As a Customer Support Rep you'll: Manage large amounts of incoming calls, emails, and live chats; Handle customer concerns and provide appropriate solutions; Identify and assess customer needs to achieve a high level of satisfaction; Build sustainable relationships and t...
Customer Support / Fully Remote] - Anywhere in U. Health, dental & vision / 401k match - As a Customer Service Support Rep you'll: Confer with businesses by telephone and email to provide information about products and services; Keep records of business interactions or transactions with assigned B2B...
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
This individual will be responsible for providing technical support, procedures, and helping others in the support organization. PremierOne tech support deploys and supports products such as Computer-Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among...
Temporary Customer Service Specialist. The Facilities Customer Support Specialist (CSR) provides support to internal (Facilities) and external (University) stakeholders to ensure Facilities can deliver safe, sustainable, and a reliable campus environment. Responsible for processing all activities in...
Provide support and guidance to Technical Support Analysts for Tier 1 tickets. The Technical Support Analyst assists employees via phone and email through the ticket management system, and in person to troubleshoot and resolve incidents and service requests. Technical Support Analyst I - $23. Techni...
Alera Group is currently seeking a IT Support Specialist- On-boarding. As an IT Support Specialist - On-boarding you would setup new employees accounts and related equipment, close intermediate helpdesk requests, assist in onboarding newly acquired firms, install new hardware and software and travel...
The Desktop Support Technician responds to support requests from end-users and works to resolve their issues professionally and efficiently. The Desktop Support Technician will assist in project management and completion with direction from the Help Desk Manager. Creation and management of user acco...
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
Competitive pay / No phones - As a Customer Support Rep you'll: Provide independent and high-quality responses to customers via email ticketing system and chat; Take ownership of customer issues and follow problems through to resolution; Work closely with team leads and shift managers to ensure cust...
Customer Support Representative** **Job Description** Our team is searching for a Customer Support Representative to assist customers with technical support, email, and website chat, around our products and services. Customer Support Representative - Starting at $48000 / year**. Assist in training ...
The role is responsible for supporting and enhancing the current IT infrastructure, applications, and communications, primarily for the Waterbury site, but also serving other sites in the region as required. We prioritize both sustainability and social impact in both our business operations and our ...
Up to $62,200 per year / Medical, dental & vision / PTO / 401k match - As a Client Support Specialist you'll: Respond to incoming communications from clients; Document interactions in case management systems; Update clients on ongoing resolutions; Directly resolve client inquiries using established ...