Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll: Deliver a best in class customer experience by responding promptly to customer inquiries; Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to oth...
Competitive Pay - As a Customer Support Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as te...
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
Competitive salary / Home office budget / 100% paid medical, dental & vision / PTO / 401k matching - As a Customer Support Specialist you'll: Be responsible for providing high-level support via Phone, Chat, & Email; Identify and resolve client issues/concerns; Establish customer relationships and im...
As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with cus...
Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...
Up to $40 per hour - As a Customer Support Specialist you'll: Provide email support to uConnect customers via internal ticket queue; Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction;...
Up to $26-hr/ Medical, dental and vision / 401k match / PTO / 4 day work week - As a Customer Support Specialist you'll: Serve customers via phone, fax, mail and/or email by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining client database, and custo...
Up to $23 per hour / Benefits / 401K match - As a Customer Support Specialist you'll: Support customers on the phone and over email to resolve their issues accurately and as quickly as possible; Troubleshoot common eCommerce issues with shopping carts, marketplaces, shipping settings, payment settin...
At Seesaw, we believe that incredible customer support is the best marketing tool we have and that every customer who interacts with us should feel excited to use Seesaw in their classroom and empowered with the information or tools they need to do just that. Through interactive lessons, digital por...
Provide technical support to customers through various communication channels. Supportive and inclusive work culture that values diversity and individual perspectives. Ability to provide clear directions and guidance to customers. Background in a customer service environment. ...
The Customer Support Specialist provides excellent customer service to dealers and/or consumers who contact Cars. Identify and escalate necessary customer inquiries and issues to Tier 2 Support, Product and Technical Support teams. Customer focused with a positive attitude and the ability to work wi...
Identifies customer needs and offers new opportunities to customers by cross selling or referring to appropriate business line to deepen customer relationships. Customer Support Specialist to help coach and mentor new team members as needed. Provides superior customer service and demonstrates desire...
Revise and build customer support documentation and policies. Supportive and collaborative work environment. Provide thorough and technical client support. Support client marketing activities. ...
As the Customer Support Specialist, you will be communicating directly with users to answer support enquiries, resolve issues, manage support documentation and ensure that all customers receive an outstanding level of service. You have a Bachelor’s degree or equivalent work experience, with 0-1+ yea...
Chance to make a positive impact on customer satisfaction and support. Customer Support/Account Management role. Supportive and collaborative work environment. Provide technical support and assistance to participants with account management questions. ...
As a Customer Support Specialist, you will be the frontline of our customer support team, responsible for responding to customers via chat and email, addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Finite State is looking for a Customer Support Specialis...
The Customer Care Specialist I - Payment Support will work directly with our customer base. Provide timely responses to customer support inquiries via phone and email. Long-term experience in a customer-facing role providing direct customer service, demonstrating growth through consistent top perfor...
As a Customer Support Specialist/SME, you'll play a crucial role in verifying facts and details to ensure alignment with healthcare professionals' requirements, standards, policies, and best practices. Collaborate with customer support, general operations, product, customer success, and legal teams ...
The main function of a Customer Support Specialist - B2B is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Customer Support Specialist - B2B. A typical Customer Support Specialist - B2B is responsible for d...
LollyLaw Customer Support Specialist. Support existing customers via email and phone. The hiring company has a reputation for excellent customer service. Proactive, energetic, and self-driven, you will strive to understand customers within the legal tech industry and work to be a trusted partner so ...
The Customer Support team is responsible for supporting both the Renters that are applying through VERO, and the Managers that are reviewing and managing applications and leases in VERO. This opportunity is for folks who truly love supporting our strategic customers to achieve their objectives and s...
The Customer Support Specialist position requires a strong customer focus and commitment to improve processes in a team environment. The Temporary Customer Support Specialist role is a seasonal opportunity, and while our seasonal team members are incredibly valued, this role is unfortunately not eli...
Systems Administration/Customer Support. Information Technology Specialist (Systems Administration). Plan, implement, and manage problem management systems designed to effectively recognize, report, track, and resolve problems; and evaluate the feasibility of adapting new methods to enhance customer...
We are seeking a reliable and customer-focused Call Center Support Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, troubleshoot issues, and provide support for our products or services. The ideal candidate has excellent comm...