The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests. Create new reports and generate recurring reporting in support of customer requests. Assist with customer hierarchy structure changes that impact customer reporting, billing...
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
The Customer Support Specialist (CSS) is responsible for supporting the company's sales efforts through customer contact via various support mediums. The CSS is the backbone of the Customer Success infrastructure, creating a hallmark of excellence by providing exceptional service and proactive inter...
Inside Sales/Customer Support Specialist. Inside Sales/Customer Support Specialist Responsibilities:. Inside Sales/Customer Support Specialist Requirements:. Manage customer expectations in RFQ process: Confirmation, Vendor Sourcing, Quote Execution and Order Receipt. ...
Sales/Customer Support Specialist. Sales/Customer Support Specialist. Reporting directly to the Vice President of Sales and Customer Service, this role focuses on managing data in , providing sales support, and driving process improvements. Provide comprehensive support to the Sales and Customer Ser...
The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests. Create new reports and generate recurring reporting in support of customer requests. Assist with customer hierarchy structure changes that impact customer reporting, billing...
Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications. Around 5-8 years’ experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operati...
Field Implementation Specialist. This contractor will support the CHIRR redesign efforts as well as the contact center agents returning to the building. ...
Title: L2 Helpdesk Analyst (Desktop Support). Provide remote support over the phone using remote desktop tools. Install and support desktop software for corporate laptops. Assist employees with installation, configuration, and troubleshooting of computer hardware – laptops, desktops, peripherals, pr...
The Desktop Engineer recommends, develops, deploys, supports and standardizes all endpoint computing and peripheral hardware and software. Recommends, develops, supports and implements asset management systems;. Provides training, process and procedure documentation for Desktop Technicians and end-u...
StevenDouglas is exclusively partnered with a growing start-up in Bannockburn, seeking Technical Support Specialists to join their support team, to help continue to digitally transform the telecom space. In this role, you will support the internal team, field technicians, and serve as the first line...
Office Administration, Customer Service, Documentation, etc. Insight Global's client is looking for a Compliance I Specialist who will manage various transactional processes. The specialist will adhere to detailed methods of tracking to ensure fleet vehicles are on the road legally with the proper l...
You'll enjoy competitive compensation, consisting of base pay plus an incentive program available to all full-time employees, and a comprehensive benefits package including high-quality healthcare options, a well-being incentive program, 401k, life and disability insurance, generous time off (with t...
As a Specialist, it starts with you discovering customers' needs. As a Specialist, you'll become highly skilled at uncovering customers' needs, then following through with meaningful solutions. Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience ...
Enter and maintain support call information in tech ticket system for all technical support inquiries. Provide technical (phone, email, and internet support) knowledge and troubleshooting support to customers. Enter and maintain support call information in tech ticket system for all technical suppor...
The role is responsible for supporting and enhancing the current IT infrastructure, applications, and communications, primarily for the Waterbury site, but also serving other sites in the region as required. We prioritize both sustainability and social impact in both our business operations and our ...
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations. ...
Job Summary: We are seeking a Desktop Support Specialist to provide support for IT warehouse and deployment activities. The ideal candidate will have experience in IT/Technology roles such as Service Desk, Desktop Support, Mobility, or Hardware Fulfillment. ...
Up to $62,200 per year / Medical, dental & vision / PTO / 401k match - As a Client Support Specialist you'll: Respond to incoming communications from clients; Document interactions in case management systems; Update clients on ongoing resolutions; Directly resolve client inquiries using established ...
Reporting to the Manager, Technical Support, the **Technical Support Specialist** will be primarily responsible for supporting the integration of IMO terminology solutions within our partners Health IT applications. At IMO, our Client Services Team is comprised of Implementation Specialists, first-l...
Alera Group is currently seeking a IT Support Specialist- On-boarding. As an IT Support Specialist - On-boarding you would setup new employees accounts and related equipment, close intermediate helpdesk requests, assist in onboarding newly acquired firms, install new hardware and software and travel...
Customer Service Specialist (Part-time) Temp to Perm Opportunity**. Our growing business is looking for a skilled Customer Service Specialist to join our team. Our growing business is looking for a skilled Customer Service Specialist to join our team. We need an enthusiastic individual who can liste...
Competitive pay / No phones - As a Customer Support Rep you'll: Provide independent and high-quality responses to customers via email ticketing system and chat; Take ownership of customer issues and follow problems through to resolution; Work closely with team leads and shift managers to ensure cust...
Competitive pay & benefits - As a Customer Support Rep you'll: Manage large amounts of incoming calls, emails, and live chats; Handle customer concerns and provide appropriate solutions; Identify and assess customer needs to achieve a high level of satisfaction; Build sustainable relationships and t...