Customer Support Specialist. Customer Support Specialist (CSS). The CSS is the backbone of the Customer Success infrastructure, creating a hallmark of excellence by providing both exceptional service and proactive interdepartmental support, while continually challenging themselves to maximize effici...
Work to eliminate common support inquiries by suggesting improvements to our knowledgebase articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible. Previous experience in Customer Support or in a customer-facing role. As part of the Customer Success tea...
A company is looking for a Customer Support Specialist I. ...
Our global technology client seeks a self-motivated Customer Support Specialist with strong problem-solving skills to support their team! This is an excellent opportunity to gain experience in an exciting industry while working with a collaborative group. Customer Support Specialist Responsibilities...
Key Responsibilities:Provide telephone service and assistance to customers and other claim related partiesRespond to customer inquiries in a polite, timely & accurate mannerEnter & maintain required claim information into company claim system and place follow-up calls to obtain missing informationRe...
Services equipment as the senior most technical specialist at a dedicated customer site, to include, all contracted preventative maintenance, unscheduled maintenance, consumable changes, installations and start-ups. Has deep technical knowledge of sub fab systems and applies formalized technical tra...
A company is looking for a Customer Support Representative - Insurance Annuities in the US. Key Responsibilities:Respond to customer inquiries via phone and email, providing high-quality serviceEducate Financial Service Representatives on market requirements and annuity productsEfficiently process t...
A company is looking for a Temporary Customer Success Specialist in Illinois for a remote position. ...
A company is looking for a Customer Service Account Specialist. ...
A company is looking for a Client Support Specialist in Australia. ...
Key Responsibilities:Translate customer business goals into successful project plans during onboardingManage a portfolio of customer implementation projectsTrain customers on the company's technology and assist with technical aspects of onboardingRequired Qualifications:2+ years of experience in a c...
Key Responsibilities:Provide exceptional customer service internally and externallyRespond to and resolve technical issues promptlyManage and track support requests efficientlyRequired Qualifications:Associates degree in Information Technology, Computer Science, or related field preferred, OR 5 year...
Provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues to minimize equipment down time and ensure positive customer relations. Sr Technical Support Engineer (Semiconductor). Are you seeking an opportunity to ...
A company is looking for a Technical Support Specialist I. ...
A company is looking for an IT Support Specialist. ...
A company is looking for a Client Support Specialist. ...
A company is looking for a Technical Support Specialist, Tier 2. ...
A company is looking for an Application Specialist for TrackAbout. ...
Key Responsibilities:Troubleshooting client-based hardware and software issuesProviding one-on-one end-user problem resolution over the phoneAssisting IT Department with projects as neededRequired Qualifications:An associate or bachelor's degree in computer science or related field required or an ad...
A company is looking for a Senior Customer Service Representative for Fully Remote IL Operations. Key Responsibilities:Coordinate with suppliers to ensure timely delivery of orders to clientsResolve customer complaints and order-related issuesProvide operational support and guidance to the sales tea...
Key Responsibilities:Support existing customers via email and phoneDiagnose & troubleshoot client issuesOnboard new customers with training calls and check-insRequired Qualifications:1-2 years of customer support experienceSaaS experience preferredExperience in a law firm highly preferredExperience ...
A company is looking for a Customer Support Representative for B2B Enterprise Support. Key Responsibilities:Handle customer requests and feedback via phone and emailProvide troubleshooting and real-time assistance through SalesforceDeliver accurate, quick, and professional customer supportRequired Q...
A company is looking for a Customer Success Specialist - Bilingual Chinese, Online Ordering. ...
A company is looking for a Junior IT Support Specialist for a remote, contract position. ...