Key Responsibilities:Provide support via various channels such as email, live chat, and phoneIdentify technical issues and communicate them to the product teamBuild positive relationships with customers and contribute to product improvementRequired Qualifications:1 year of experience in a customer-f...
SaaS Customer Support Specialists will provide customer service and technical problem resolution to end-users (clients) by performing a question diagnosis while guiding users through step-by-step solutions. SaaS Customer Support Specialist (Software as a Service). Deliver Service and Support to Cust...
Key Responsibilities:Provide telephone service and assistance to customers and other claim related partiesRespond to customer inquiries in a polite, timely & accurate mannerEnter & maintain required claim information into company claim system and place follow-up calls to obtain missing informationRe...
IT Application Customer Support Specialist (Hybrid). Application Customer Support Specialist. Acts as a Level 1 help desk and responds to and evaluates customer inquiries that are received via email, phone call, or via our own Customer Support web portal. We have over 500 employees worldwide support...
A company is looking for a Customer Support Specialist I. ...
Much of what atravel agent does is customer service related. Whether yourelooking for fulltime commitment or parttime flexibility we offer asupportive environment where your efforts are recognized andworklife balance is more than just a concept. ...
IT Application Customer Support Specialist (Hybrid). Application Customer Support Specialist. Acts as a Level 1 help desk and responds to and evaluates customer inquiries that are received via email, phone call, or via our own Customer Support web portal. We have over 500 employees worldwide support...
As a Technical Support Specialist, you’ll be the first line of support at ecobee. Our Technical Support team has a focus on providing the best customer experience by building trust and troubleshooting ecobee products. We are proud of our support team, and the reputation we have as a leading company ...
We are looking for a Remote Customer SupportSpecialist to assist our customers with technical problems whenusing our products and services. CustomerSupport Specialist responsibilities include resolving customerqueries recommending solutions and guiding product users throughfeatures and functionaliti...
Work with our technical support and collection personnelto expedite orders and resolve customer problems. Work with customers salesreps and sales management over the phone and email. Handle incoming calls and emails from customersaddressing their queries providing product information andresolving is...
Follow necessary Customer Support protocols. Use internal support applications to communicate professionally, effectively, and timely with the internal team and customers. Interact with customers in a professional and enthusiastic manner via verbal and written communication. Promptly answer support ...
The Desktop Support Specialist will provide hands-on desktop services and other technology related support for faculty, staff, and students. The Desktop Support Specialist is responsible for interfacing with our customers in user communication and technical support and will work extensively within t...
A company is looking for a Customer Support Specialist in the Pacific Time Zone. Key Responsibilities:Handle various aspects of loan servicing including customer service and delinquent loan resolutionUpdate internal systems with loan status information and resolve customer inquiries promptlyMaintain...
A company is looking for an Application Specialist for TrackAbout. ...
Key Responsibilities:Support existing customers via email and phoneDiagnose & troubleshoot client issuesOnboard new customers with training calls and check-insRequired Qualifications:1-2 years of customer support experienceSaaS experience preferredExperience in a law firm highly preferredExperience ...
A company is looking for a Customer Success Specialist - Accounting. ...
A company is looking for a Customer Service Account Specialist. ...
Key Responsibilities:Provide advanced technical advice and guidance on installation, adaptation, and configuration of technical productsPerform Tier III problem resolution on the telephone with usersTroubleshoot products, modify products to customer requirements, and provide expert technical support...
A company is looking for a Temporary Customer Success Specialist in Illinois for a remote position. ...
A company is looking for a Technical Support Specialist, Tier 2. ...
A company is looking for a GPS - MS Office 365 Level 1 Support Specialist. ...
A company is looking for an IT Support Specialist on the West Coast. ...
A company is looking for a Customer Success Specialist - Bilingual Chinese, Online Ordering. ...
A company is looking for a Technical Support Specialist - Level 1. Key Responsibilities:Troubleshooting client-based hardware and software issuesProviding one-on-one end-user problem resolution over the phoneAssisting IT Department with projects as neededRequired Qualifications:An associate or bache...