Key Responsibilities:Provide hands-on support to customers, addressing inquiries, resolving issues, and ensuring high customer satisfactionServe as an escalation point for complex customer issues, working closely with the team to find effective solutionsMonitor and evaluate individual and team perfo...
Looking for our next customer support specialist with background in telecommunications . Work from home as a customer support representative. Guide our customers and support them through their journey with us. Working together with other team members in order to improve customer Service procedures....
A company is looking for a Customer Support Enablement Specialist to train and develop high-performing customer support teams. ...
As a **Technical** **Customer Support Specialist** you will help empower our customers and make Webflow the best product possible. We will offer you the support you need to help you grow as an impactful **Technical Customer Support Specialist** and a healthy human being. As a **Technical Customer Su...
Casetext is looking for a Customer Support Specialist with 3+ years of experience to join our Customer Support team. Your job will be to speak to our customers about our legal research software products, including our newest product, CoCounsel, help troubleshoot problems with customers’ accounts, se...
Responding to customer queries in a timely & effective manner via ZenDesk or other customer support tools. We’re looking for detail-oriented, driven, and empathetic customer experience managers who want to work with intelligent,. Documenting & logging issues (as well as customer compliments ...
Lorem ipsum dolor sit amet consectetur lorem adipiscing elit vitae eu ut facilisi in magna non auctor iaculis sapien turpis nunc tempor diam placerat sapien felis aliquam ac eget dolor.The following information provides an overview of the skills, qualities, and qualifications needed for this role.At...
The Illumina Lab Services (ILS) Customer Support Specialist builds strong relationships with ILS customers and serves as a liaison between customers and cross-functional groups across the company. The Customer Support Specialist contributes to the company’s ability to meet sales goals while providin...
Language Specialist (Customer Support (Email)). Language Specialist (Customer Support (Email)). Previous experience in customer service - prefer email support experience. ...
Mayfair is building out its customer support team. Ideal candidates are problem solvers with experience in providing customer support in financial products. This is a unique opportunity to help build a customer service culture from the ground up, so leadership experience in customer service settings...
Quality Assurance Specialist / Customer Support (US). Ensure that products meet the organization's and customers' quality and product integrity requirements. Identify root causes of problems in customer tickets; recommend and implement corrective measures. Perform test execution across enterprise ap...
We aresearching for talented individuals who know how to make customers happy and are dedicated to making that happen. JOB DESCRIPTION Monitor and field incoming customer phone calls, emails and web chats, assist and take phone orders in a courteous, professional manner. ...
As a Customer Support Specialist at Truework, you will play a key role in helping us deliver our product to our customers daily. Our Customer Support Specialists work 100% remotely from home, and a reliable high-speed internet connection is required. Communicate effectively with internal teams and c...
The Customer Support Specialist role (CSS) is a full-time contract role that delivers world-class customer service for HeartFlow’s web-based medical software products to our research and commercial accounts. Deliver customer feedback into HeartFlow’s Customer Relationship Management system and help ...
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
Customer & Technical support includes operational, installation and support 24x7x365 on a rotating, on-call basis. Provide technical support to field technicians and customers by troubleshooting programming problems and interpreting incoming data. Performs user, operational and technical support ser...
Customer Support Specialist - REMOTE**. Ticket Inbound Management: work collaboratively with your support colleagues to ensure timely responses to customer questions with meaningful answers. Knowledge Center Improvement: help strengthen core set of Canvas knowledge base support articles, and educate...
We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Responsible for supporting our Rippling customers and resolving issues related to our Global Payroll and Global Benefits. We are building a world-class Support team - committed to help...
We are looking for a passionate customer support specialist to join our rapidly expanding team. If you’re not yet ready to provide this level of support, consider applying for our less technical Customer Support Representative role. In either role, you’ll be responsible for delivering concierge-leve...
We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Responsible for supporting our Rippling customers and resolving issues related to our products. Team members focus on getting our customers back on course when challenges arise and con...
Are you someone who loves being the go-to for questions or needs of customers? Do you get excited about supporting a simple, expert, and powerful software solution?. We are a unique blend of technology and accounting, and we have the support structure to teach the right customer service professional...
RESPONSIBILITIES Provide top notch support to customers via phone and email Troubleshoot and exercise excellent judgement to address customer issues Take ownership of tasks and bring them to completion Make recommendations to improve service based on feature requests and bugs Outbound call to potent...
As a Technical Support Specialist, you’ll be the first line of support at ecobee. Our Technical Support team has a focus on providing the best customer experience by building trust and troubleshooting ecobee products. We are proud of our support team, and the reputation we have as a leading company ...
Seeking motivated individuals committed to delivering exceptional customer service for our customers. Provide top notch support to customers via phone and email. Troubleshoot and exercise excellent judgement to address customer issues. Outbound call to potential customers to answer questions and boo...