Promotes hotel services, amenities and upsells products to the guests. Ensures rooms and services are correctly accounted for within guest statement. Provides guests with information about the facility, services, and amenities. Performs any special assignment deemed by the GM, Guest Services manager...
Adopt a friendly, helpful and pleasant attitude to all guests. Assist guests with their business center needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. ...
Restaurant AssociatesWe have an opening for full and part time AGENT, GUEST SERVICES positions. Promotes hotel services, amenities and upsells products to the guests. Ensures rooms and services are correctly accounted for within guest statement. Provides guests with information about the facility, s...
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Answer guest inquires about hotel services, facilities and hours of operation in a timel...
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Someone who enjoys worki...
The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. Operate the front desk according to standard operating procedures and with exceptional guest service. Take guest messages...
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Answer guest inquires about hotel services, facilities and hours of operation in a timel...
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. ...
The Guest Services Agent welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches. Our team m...
Up to $22-hr / Health, dental & vision / 401K - As a Customer Service Rep you'll: Answer customer calls efficiently, with the goal of achieving a 100% answered rate; Provide exceptional support and assist customers and drivers with inquiries; Be agile and flexible, assisting with tasks such as chats...
Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and...
Opportunity: Guest Service Agent. Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Be aware of guest satisfaction scores and wor...
Competitive pay & bonuses - As a Reservations Agent you'll: Handle incoming reservation inquiries via telephone, email, and online platforms; Assist guests in selecting accommodations based on their preferences and needs; Process reservations and payment details; Manage cancellations, modifications,...
Competitive pay / Health, dental & vision / Retirement plan / Flexible hours - As a Customer Service Agent you'll: Answer and manage incoming calls, emails, chats, and/or interactive voice response systems; Assess customers' needs and provide the correct answer, path, troubleshooting, or method for ...
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manage Front Desk, Agent, Guest Service, Operations Mana...
Call Center / Remote] - Anywhere in US / Competitive pay - As a Customer Service Rep you'll: Monitor phone queue to ensure proper coverage is maintained at all times; Respond to emails and live chat in a way that reflects the brand voice; Properly inform customers of order status and product availab...
Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via ph...
Genesis HealthCare - 462 Main Street [Medical Office Assistant] As a Receptionist at Genesis HealthCare, you'll: Answer all incoming calls professionally and courteously and redirect them appropriately; Kindly welcome, greet and direct patients, visitors, and guests; Coordinate outgoing and incoming...
Competitive Pay - As a Customer Service Rep you'll: Answer inbound calls from internal clients; Educate Financial Advisors on account services and capabilities; Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks. ...
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Job Number 24131018 Job Category Rooms & Guest Services Operations Location Sheraton Boston Hotel, 39 Dalton ...
We're Sutherland, and we're now hiring customer service reps to help us support a new client, a multinational corporation providing a wide range of financial products & services. Excellent customer service skills that build high levels of customer satisfaction. We have been helping customers globall...
Competitive Pay - As a Customer Service Agent you'll: Manage a large amount of inbound/outbound calls in a professional manner; Identify people's needs, clarify information, research issues and provide solutions; Gather and recollect information from interested people; Record details of communicatio...
Up to $65K per year / Extremely flexible hours - As a Customer Service Agent you'll: Book air and ground transportation for clients; Research and locate the best pricing and options for clients based on their needs; Book hotel reservations for clients in their desired location; Plan and promote acco...
Competitive pay / Comprehensive health plans / PTO / Retirement savings - As a Customer Service Rep you'll: Answer incoming telephone calls; Resolve customer questions, complaints and requests; Adhere to internal policies and procedures; Utilize working knowledge of the organization's services to me...
Signature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. Collaborate, cooperate and work closely with all coworkers, custome...