Installs and configures approved Common User desktop software on unclassified desktop systems. Minimum of one (1) year of professional experience within a help desk role. The Technical Support Specialist will perform desktop software and peripheral device support to ensure the smooth operation of un...
Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years.We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space.Mindful of the opport...
Respond to Support Desk calls using the help desk reporting process to ensure IT services are provided in a seamless fashion to users. Microsoft Operating Systems preferably in a service desk environment with a helpdesk ticketing system and call queue. The Help Desk Analyst is responsible for the ti...
Our ideal candidate will have excellent customer service and communication skills, both written and verbal.You’ll need to have some prior technical training and/or IT support experience.The ability to multi-task is paramount; you’ll be the first to answer any incoming customer calls.You should be ab...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
This Service Desk position is in Client Services & Support, a large team (100) within BU's central Information Services & Technology group of about 450. This Service Desk position is in Client Services & Support, a large team (100) within BU's central Information Services & Technolog...
The Client is seeking a Help Desk Specialist to assist with the support of IT HelpDesk functions. ...
Provide customer service/help desk/technical support experience that includes migration support, MS Office and desktop configuration. The Help Desk Technician will users resolve issues with computer hardware or software. Desktop site support - Determine the best solutions based on the issue and deta...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
We currently have openings for an On-Site IT User Support / Help Desk Associate in our Wilmington MA. As the IT User Support/ Help Desk Associate, you will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals. Duties/Responsibil...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
PRIMARY RESPONSIBILITIES (ordering supplies, receiving of equipment, and performing inventories)JOB REQUIREMENTS2....
Document user issues, resolutions, and troubleshooting steps in the help desk system. Continuously monitor and improve IT help desk processes and procedures. IT help desk support or a similar role. Proficiency in [Windows, macOS, Office 365, help desk ticketing systems, or other relevant technologie...
The IT Senior Helpdesk Engineer provides in person and remote support for various clients at a tier 2/3 level. They are assigned the support requests that the Junior Helpdesk Technician can't handle. Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests. Assist with Hel...
We are looking for a personable Help Desk Analyst with strong technical skills and some system administration experience. Proactively review & resolve open Helpdesk tickets. ...
A+, Network & Microsoft Certified Desktop Support Technician is a plus. Proficient with Windows desktop environment (Win 10 & Microsoft Office) and MACs. Technology/desktop support experience. Windows desktop environment support. ...
Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at hand.Create the incidents for the incoming customer issues in ServiceNow.Assist customers with pre-documented entry-level tasks, such as password resets, lockouts and other quick fi...
Experience working on a help desk/service desk handling tickets preferred. The IT Help Desk Technician will provide Level 1-2 support to customer’s end-users. What you'll do as the IT Help Desk Technician. The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate Level 1-2 inciden...
Providing Remote Level 1/2 Help Desk support via incoming phone calls and working a ticket queue out of ServiceNow. Working knowledge of major desktop operating systems (Windows 10, 11, ChromeOS, OSX, iOs). ...
EBSCO’s Ipswich-based helpdesk team has an exciting opportunity for an intern to join their group. This intern will help support our Ipswich campus with a variety of duties including but not limited to:. Respond to user requests for service, troubleshoot problems and help develop solutions. Support ...
We are seeking a dynamic, innovative, and experienced Help Desk Administrator to join our team within the Finance industry. As a Help Desk Administrator, your primary tasks will include:. Responding to and resolving help desk requests in a timely and accurate fashion. A minimum of 3 years of experie...
Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years.We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space.Mindful of the opport...
The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.As Support Engineer, you will be responsible for first- and second-tier support for clients; regular communi...
SERVICE DESK SPECIALIST I, Information Services & Technology, IT Help Center. This Service Desk position is in Client Services & Support, a large team (100) within BU's central Information Services & Technology group of about 450. This Service Desk position is in Client Services & Support, a large t...
A high-school diploma with A+, Network Plus Help Desk Institute or related certifications. WSP wishes to be a leader in the quality of IT service offered to its employees by providing them a varied but unified support structure consisting of a remote service desk, a self-service portal, and an onsit...