We are actively seeking a Service/Help Desk Technician based in O'Fallon, IL. The Service/Help Desk Technicians troubleshoot and track network problems to resolution for both the DTCN and IAN, to include coordinating with Defense Information Systems Agency (DISA), ATS CLS, CORs, other external netwo...
Help Desk Analyst provides support for incident resolution and requests for the CFS Help Desk. Help Desk Analyst for SC DSS Child Support Team. CFS Help Desk triages requests and incidents for. The Help Desk Analyst is responsible for collecting information through a customer conversation, accessing...
The IT Support Specialist is the primary initial contact for all staff-related Help Desk issues and IT support services. Responsible for desktop deployment in both a physical and a virtual environment (VMware Horizon View) using desktop imaging best practices and rebuild personal computers as needed...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Coordinates and manages the Incident Management process activities across Help Desk. Act as a liaison between Help Desk, Command Center, and Major Incident Management areas. Analyzes incoming Help Desk Incidents to identify service restoration actions to be taken for customers. Coordinate and drive ...
Our client is currently seeking a Lead Help Desk Analyst. Monitor the work of Service Desk staff and share updates and concerns with the Service Desk Manager. Create and maintain detailed Help Desk documentation (KBAs). Oversee all processes related to Service Desk operations. ...
We have comprehensive experience providing IT support services, including hardware and software support, maintenance and repair, programming, professional staffing, networking, web design and development, and helpdesk implementation and management. Help Desk Support Specialist I. If you are looking ...
The Help Desk Support Specialist works remotely providing technical support and assistance related to computer systems, hardware, and software in a high volume, fast tempo call center environment. ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Provide customer service/help desk/technical support experience that includes migration support, MS Office and desktop configuration. The Help Desk Technician will users resolve issues with computer hardware or software. Desktop site support - Determine the best solutions based on the issue and deta...
Job Purpose/Primary Objective: Coordinates and manages the Incident Management process activities across Help Desk. Act as a liaison between Help Desk, Command Center, and Major Incident Management areas. Analyzes incoming Help Desk Incidents to identify service restoration actions to be taken for c...
Help desk support, Help desk, Windows 10, Active directory, Support, Customer service. Help desk support,Help desk,Windows 10,Active directory,Support. Support the implementation and deployment of internal business systems and solutions· Proactively maintain communications with callers through analy...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Identify and deliver required audio-visual and help desk service levels according to museum policies and user requirements. The AV/HD Technician’s role also provides support and maintain in-house computer systems, desktops, printers, projectors and peripherals as time and needs require. Set up, conf...
Monitor, respond to & manage ongoing requests received through the IT Helpdesk ticketing system. Triage incidents reported through Helpdesk interface, email and phone calls. At least 2 years of Helpdesk or similar experience. Identify issue trends and commonalities to recommend prevention or self-he...
Minimum of 4 years of experience in a Senior Help Desk or IT support role. Administer VMware environments, including VMware Horizon, to ensure smooth operation and efficient virtual desktop infrastructure (VDI) deployment and management. Proficiency in VMware and VMware Horizon for virtual desktop i...
The IT Help Desk Specialist will be joining one of America's fastest-growing private companies with a high-energy, exciting environment. Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus ...
Oversees all processes related to Service Desk operations and monitors the work of all staff on the Service Desk. Major Tasks, Responsibilities and Key Accountabilities Creates and maintains, detailed and complete, Help Desk documentation (KBAs) Identify opportunities for automation and assist with ...
The Help Desk Support Specialist works remotely providing technical support and assistance related to computer systems, hardware, and software in a high volume, fast tempo call center environment. ...
At ManTech International Corporation, you will help protect our national security while working on innovative projects that offer opportunities for advancement. Provide Remote Resolution for Server and workstation issues using SCCM, Remote Desktop and other required Enterprise Tools. ...
Interco has an opening for a Help Desk Specialist in the IT department. Resolve help desk tickets and provision workstations and users as needed utilizing IT Management tools . The company is looking for a results-driven team player to work with the IT team to help maintain the hardware and sof...
Overview: The Help Desk Leader will enhance day-to-day service desk operations to ensure timely support for users and business teams. The Position: Chameleon Integrated Services is currently looking for a Help Desk Leader to support one of our local government clients in St...