We are offering a contract to hire employment opportunity for a Help Desk Analyst I in Union, Illinois. ...
The IT Help Desk Supervisor is responsible for overseeing the End User Support operations, ensuring that all technical support requests are addressed efficiently and effectively. The role involves managing a team of help desk technicians, coordinating with other departments, and continuously improvi...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
The Help Desk Agent needs to be able to multi-task, prioritize, and provide solutions on tickets that are escalated to their queue or by warm transfer. Owns and develops documentation for Level 1/Level 2 help desk staff. At least 2 years of previous help desk support experience. We’d love for you to...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Responsibilities: Provides IT Support relating to technical issues involving Microsoft’s core business applications, operating systems, and cloud services Supports disaster recovery solutions Provides technical support at the network level: WAN and LAN connectivity, routers, firewalls, and sec...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Help Desk Technician Responsibilities:. Help Desk Technician Requirements:. ...
Help maintain accurate user records by updating personal and professional information in the organization's database or directory. ...
As a Help Desk Support Specialist your primary role is to provide technical assistance and support to end-users within the organization. Proven experience (2+ years) in a help desk or technical support role, preferably in a corporate environment. The role of a Help Desk Support Specialist is instrum...
Responsible for support implementation of end user technology needs. ...
Desktop/workstation support, software, and hardware. The successful candidate will have at least 2 years of experience in Tier 1 support, excellent troubleshooting abilities, and comprehensive knowledge of windows OS, Active Directory, O 365, and on-prem Exchange. Provide first line support to inter...
The role is an “Elevated Field-Support/Onsite-Support Technician” that possesses the same Computer Hardware, Microsoft Application, Software and Network troubleshooting skills as a standard Field Support Tech, but specifically focused on immediately addressing Executive users’ issues and needs. Addr...
Contributes to technical support documentation of resolutions, processes, and procedures. Responsible for support implementation of end user technology needs. Provides, phone, email, and chat support for end user systems and applications. Supports, maintains, and troubleshoots software, computers, l...
Alera Group is currently seeking a IT Support Specialist- On-boarding. As an IT Support Specialist - On-boarding you would setup new employees accounts and related equipment, close intermediate helpdesk requests, assist in onboarding newly acquired firms, install new hardware and software and travel...
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and g...
You will be responsible for ensuring processes are documented, ITSM work is managed accordingly, hyper care support for C-Suite, and general Asset Management. Direct unresolved issues to the next level of support personnel. Ability to diagnose and resolve basic technical issues remote and on site as...
We are in search of a Help Desk Analyst I to join our team based in Crystal Lake, Illinois. Minimum 3 years of experience as a Help Desk Analyst or similar role • Strong knowledge of Cisco Technologies • Proficiency in using and managing Active Directory • Experience in handling Apple...
Support restaurant managers and franchise home IT staff to keep the restaurants running as efficiently as possible. Monitor problem management software and support systems for current outages and pending solutions;. This role will take incoming technical support calls or respond to request to diagno...
We are hiring a Technical Product Support (TPS) Specialist for our Industrial Motors & Power Transmissions product support team. Technical Product Support Specialists. Provide excellent technical product support by telephone while using multiple computer programs and applications at the same tim...
We are hiring a Technical Product Support (TPS) Specialist for our Electrical product support team. Technical Product Support Specialists. Provide excellent technical product support by telephone while using multiple computer programs and applications at the same time to identify a solution and to d...
We are hiring a Technical Product Support (TPS) Specialist for our Electrical product support team. Provide excellent technical product support by telephone while using multiple computer programs and applications at the same time to identify a solution and to document the conversation, including nav...
The Desktop Support Technician will assist in project management and completion with direction from the Help Desk Manager. Creation and management of user accounts and profiles and providing support for password issues. Creates and maintains end-user documentation, support procedures and knowledgeba...
Preferably experience with ITIL Service Desk best practices. Processing incidents and service requests initiated by customers using either the Self-Service Portal, email, or telephone. Apply enterprise service desk standards for accurate prioritization, categorization, and communication of incidents...
Performance of this position will be evaluated annually by the IT Endpoint Administrator in accordance with provisions of the Board's policy on the evaluation of classified personnel. Equal Opportunity Employer Hiring is done without regard to race, color, religion, national origin, sex, age, or dis...