The primary responsibility of the Help Desk Supervisor is to oversee daily operations and prioritize tasks for the Help Desk team, ensuring service level agreements and key performance indicators are achieved. They will assess the help desk teams' processes and performance metrics, identifying and i...
Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development - Annu...
A company is looking for a Technical Help Desk Specialist to handle customer escalations and resolve complex technical issues. ...
The primary responsibility of the Help Desk Supervisor is to oversee daily operations and prioritize tasks for the Help Desk team, ensuring service level agreements and key performance indicators are achieved. They will assess the help desk teams' processes and performance metrics, identifying and i...
A company is looking for a Software Web Developer Help Desk Support. ...
MSP Help Desk/Service Desk Support - L2 to join our team. At least 2 years of experience in a help desk or service desk support role. As a member of our team, you will have the opportunity to work with some of the best minds in the industry and help ensure our clients' success. Familiarity with desk...
A company is looking for a Help Desk Support Coordinator responsible for investigating and resolving computer hardware and software issues. ...
TITLE: Help Desk Lead/Manager (Hybrid DFW, TX). Are you a motivated Help Desk Lead/Manager who is looking to join a small but mighty support team? Our client is seeking a sharp, go-getter type that is willing to share their technical knowledge with the team and offer growth and process improvement ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
Serve as the first point of contact and front-end support answering inbound helpdesk requests for all areas of the IT Enterprise. Provide feedback on reducing ticket times and helpdesk efficiency. Diagnose, troubleshoot and resolve technical issues related to Wi-Fi and remote connectivity, IT hardwa...
Beckett Collectibles is seeking a skilled and customer-focused IT Help Desk Specialist to join our IT Help Desk Team! The IT Help Desk Specialist will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of custo...
We are seeking an experienced Help Desk Manager to lead and develop our support team, ensuring high levels of customer satisfaction and efficient operation of our help desk. CiraConnect is casting for a Help Desk Manager to add to our growing Support team! This group assists our customers within the...
We are looking for a self-starting, highly motivated candidate to provide first level Help Desk and Desktop Support. Successful completion of Help Desk Institute Certification within 1yr of hire (Ed. Do you enjoy resolving desktop computer issues? If so, come join our client's team providing support...
TITLE: Help Desk Lead (Hybrid – DFW, TX). Are you a motivated Help Desk Lead who is looking to join a small but mighty support team? Our client is seeking a sharp, go-getter type that is willing to share their technical knowledge with the team and offer growth and process improvement ideas. Responsi...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Progilisys Solutions is leading the search for Help Desk Support for an American fitness company. Help Desk Support will be responsible for handling first-level support of service requests or incidents in a professional and timely manner. IT Helpdesk support experience. ...
Title: Help Desk Technician in a Warehouse Environment (DFW area; onsite 5 days a week). Willingness to learn and follow directions from Help Desk Manager and team. Diagnose, troubleshoot, and resolve/escalate issues reported to the help desk. Ability to explain issues to non-technical individuals i...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
Experience - Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience. Required Tests for Placement Skills or Special Abilities - Must have an intermediate knowledge of a service desk or help desk environment. Mu...
Title: Help Desk Technician in a Warehouse Environment (DFW area; onsite 5 days a week). Willingness to learn and follow directions from Help Desk Manager and team. Diagnose, troubleshoot, and resolve/escalate issues reported to the help desk. Ability to explain issues to non-technical individuals i...
Why Pretium Enterprise Services?.With expert business service capabilities, Pretium Enterprise Services (PES), is integral to the growth, innovation, and transformation of Pretium's global operating companies.Partnering with internal and external businesses and stakeholders to rapidly unlock value f...
Troubleshoot application problems, acting as liaison between the customer*Skills:*Application support, Help desk, Help desk support, Troubleshooting, Windows*Top Skills Details:*Application support,Help desk,Help desk support,Troubleshooting*Additional Skills & Qualifications:*Critical Thinking ...
Genesis10 is seeking a Tier-2 Day Shift and Weekend Help Desk Technician for our client in the Transportation Services Industry. The role of the Service Desk Level II is to ensure proper computer operations so that end-users can carry out business tasks. Service Now toolset and requires phone, in-pe...
SMU is seeking a highly motivated customer service professional to join our IT Help Desk team providing technical support for the SMU Community. Respond to technology questions and problems encountered via help desk channels. A minimum of one to two (1-2) years of work experience in desk computer su...
Help Desk Technician Responsibilities:. Document internal procedures related to Help Desk related responsibilities. Help Desk Technician Requirements:. Setup, configure, deploy and troubleshoot desktops and laptop. ...