Assists Help Desk Supervisor with training and mentoring first tier help desk coordinators. The Help Desk Coordinator Senior/Lead provides second tier PC desktop support to customers of the Clerk of the Superior Court. Five (5) years' of Help Desk and/or PC desktop support experience which includes ...
A company is looking for a Help Desk Agent - Tier 1. ...
Looking to add a team member on their Service Desk Team. ...
A company is looking for a Tier II Help Desk Technician - Journeyman. Key Responsibilities:Assist users with IT-related incidentsTake ownership of issues and implement fixes for service restorationElevate complex issues to Tier III resources when necessaryRequired Qualifications:US citizenship and f...
Help desk support answering client phone and email requests. Total Networks is looking for an energetic person with a passion for helping clients solve problems and a strong phone personality to grow our team. Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource...
A company is looking for a Remote Quality Assurance / Help Desk Analyst. Key Responsibilities:Implement and enhance quality control methodologies for compliance with standardsAnalyze business and functional documents, define project scope, and set up test environmentsPrepare documentation, resolve a...
Provides technical support by applying a broad understanding of systems products and services in all of the following areas: help desk, Internet, PC/desktop systems, web, and computer operations. Position: PSP Help Desk Technician Req # 1378 (On-Site). ...
Technical Support/Help Desk for a Contract. ...
The IT Support Specialist is responsible for managing and addressing IT helpdesk and incident support tickets including investigation, problem identification and resolution. Assesses and troubleshoots individual problems, via the phone, in person, or online, associated with network infrastructure an...
Help analyze problem patterns and trends and recommend corrective actions where appropriate • Timely log, update, follow through, and close all incidents • Create, modify and follow through with all IT Help Desk, email, voice mail and Jira Tickets • Document problem resolutions in Helpdesk managemen...
Provides technical support by applying a broad understanding of systems products and services in all of the following areas: help desk, Internet, PC/desktop systems, web, and computer operations. ...
Help analyze problem patterns and trends and recommend corrective actions where appropriate · Timely log, update, follow through, and close all incidents · Create, modify and follow through with all IT Help Desk, email, voice mail and Jira Tickets · Document problem resolutions in Helpdesk managemen...
As a Help Desk Manager, the candidate should manage the daily operations of HSI Client's help desk. Manage the daily operations of our help desk. Develop and implement procedures for effective help desk management. Minimum 2 years of experience in a help desk or technical support role. ...
Responsibilities:-Facilitate Service Desk incident response/resolution and service request fulfillment services by engaging clients via multiple communication channels and managing client expectations as the primary point of contact. Knowledge of typical desktop computer software, including skills i...
Technical Support/Help Desk for a Contract. ...
Help desk support answering client phone and email requests. Total Networks is looking for an energetic person with a passion for helping clients solve problems and a strong phone personality to grow our team. Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource...
Provides technical support by applying a broad understanding of systems products and services in all of the following areas: help desk, Internet, PC/desktop systems, web, and computer operations. ...
Provides technical support by applying a broad understanding of systems products and services in all of the following areas: help desk, Internet, PC/desktop systems, web, and computer operations. ...
Continuously develops technical subject matter expertise on established and emerging server, desktop, and other device technologies. ...
Provides technical support by applying a broad understanding of systems products and services in all of the following areas: help desk, Internet, PC/desktop systems, web, and computer operations. ...
Are you our next great Help Desk Technician?. The ideal Help Desk Technician will be responsible for providing excellent day-to-day technical support to our internal customers while maintaining a positive solution focused mindset. Provide help desk support and resolve problems to the end user’s sati...
Help Desk Technician to join the team! This is an opportunity to get in on the ground floor and grow with the company. We are looking for a full-time tier 1 helpdesk support tech with strong communication skills and work ethic. This individual will provide basic level desktop/server support (creatin...
Provides first tier HelpDesk analysis and coordination for ongoing support of assigned applications and systems to include troubleshooting and problem resolution. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live yo...
The Desktop Support will be supporting centers across the network with daily projects and activities as directed. This position reports directly to the IT Manager of the Services Support Desk. Follow standard Deskside operating procedures; accurately update tickets using the defined tracking softwar...
Assists Help Desk Supervisor with training and mentoring first tier help desk coordinators. The Help Desk Coordinator Senior/Lead provides second tier PC desktop support to customers of the Clerk of the Superior Court. Five (5) years’ of Help Desk and/or PC desktop support experience which includes ...