This Business Analyst (BA) works with a Lead Business Analyst to support a Help Desk (service desk portal) and facilitate user onboarding. The BA will also work to improve processes, products, and services related to onboarding users to the data platform and will support managing, prioritizing and d...
Oracle Help Desk Analyst (Federal Financials). Diligent Solutions is seeking an Oracle General Ledger expert to support a Defense Agencies Initiative (DAI) Help Desk. ...
Documents all incidents, service requests, and actions taken in the service desk ticketing system, ensuring detailed and accurate records. Basic experience in a service desk or helpdesk role, providing support in multiple IT towers, including networking, collaboration, and end-user computing. The Se...
Summary:The Senior Technical Support Engineer provides technical direction and leadership in the support, development and enhancement of Rocket products. The Senior Technical Support Engineer provides technical direction and leadership in the support, development and enhancement of Rocket products. ...
Big picture, The Help Desk Specialists User Support (US) provides Helpdesk (HD) support to over 4000 customers at over 250 posts of duty (POD) nationwide and several international offices. So, what will the Remote Help Desk Specialist at Terrestris do? . What does a typical day look like for th...
The Technical Support Specialist position is responsible for providing computing services and support to Compass Group corporate and field associates. The Technical Services Specialist works as a member of the User Support Services team and is charged to understand the goals/objectives of that team ...
TruBridge is searching for an Entry level desktop/server technician with a support background and good communication skills to provide front line technical support of our applications and products in the rural healthcare market of Hospitals, Clinics and Long Term Care Facilities. PCs, servers, mainf...
Position: IT/Desktop/System Support Engineer / Network Engineer / Infrastructure Engineer Location: West Caldwell, NJ (Onsite 5 days) Only local profiles Duration: Long Term Description: Client is looking for a junior candidate with 2-5 years is Fine with basic IT knowledge but very good comm...
The primary function of this position is to support independent accounts and perform complex technical duties related to all DEXIS products, by answering customer questions or resolving issues in a support center environment. Experience in troubleshooting and installation of computer software/hardwa...
The Implementation Support/Help Desk specialist will be responsible for supporting a new ServiceNow USPS system located in DC or Merrifield VA. Support avenues to leverage/establish ServiceNow functionality to establish a Support Desk management system. Responsible for Service Desk incident critical...
Supports products in the Americas (North, Central and South America along with the Caribbean)Second Level of Technical Support when US Senior FST Resources are exhaustedProvides Telephone & E-mail Technical Support to our internal and external customers. The Civil Group at Leidos currently has an op...
Under the direction of the Manager, Product Support, the Product Support Expert performs the technical, logistical, and administrative duties required to. The Product Support Expert should possess and maintain a high level of industry standards and company specific business knowledge by remaining cu...
Demonstrate quality communications skills and exhibit a high level of professionalism with extreme sensitivity to customer satisfaction. This is a call center, IT help desk position. Technical Support Representative (Tier 1/IT Help Desk) - Call Center. Respond to customer's requests for IT technical...
Associate Technical Customer Support Specialist. Associate Technical Customer Support Specialist. Ability to convey technical information to a general audience. ...
Project Details:Role: Service Desk Analyst II ( 2+ years expLocation:Remote allowed / Should be able to work onsite or offsiteDuration:6+ months/longtermType:Contract Job Description: Minimum/General Experience: Provides Service Desk or Network Operations level I support. Functional Responsibil...
Ensure service tickets are created for all inquiries and requests submitted to the Service Desk. Analyze, diagnose, test, and resolve basic to moderate service desk end-user problems. Keep end-user abreast of current incident and service request status as per service level targets. Experience in Ser...
Goldbelt Taku is seeking a motivated and dedicated Help Desk Specialist to join dynamic team of IT professionals. The Help Desk Specialist will be responsible for supporting and maintaining the operations status of all clients and mobile devices and peripherals for our government client. Minimum 2+ ...
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. Experience with Remote IT H...
The Clinical Service Desk Analyst is responsible for providing Tier 1 support to patients, physicians, and hospital staff for EHR-related hospital applications primarily focused on clinical software needs. Provides 24/7/365 Tier 1 clinical support to meet and exceed established Service Level Agreeme...
Project Details:Role:Service Desk Analyst I (2+ years expLocation:Remote allowed / Should be able to work onsite or offsiteDuration:6+ months/longtermType:Contract Job Description: Description Minimum/General Experience: Provides Service Desk or Network Operations level I support. Functiona...
Project Details:Role:Service Desk Analyst III (5+ years expLocation:Remote allowed / Should be able to work onsite or offsiteDuration:6+ months/longtermType:Contract Job Description: Minimum/General Experience: Provides Service Desk or Network Operations level I support and advanced troubleshoo...
Create the future of e-health together with us by becoming a Technical Support Specialist I. Minimum of 1 year providing technical hands-on support in a professional hardware or software environment. Responds to incoming calls on the Support line, documenting all necessary information regarding the ...
The Army National Guard (ARNG) Credentialing project provides operational program support to the 54 states/territories for credentialing and privileging of healthcare providers in the ARNG in the following support areas: credential files, processing mobilization and training missions, ongoing traini...
Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies. Responsible for Service Desk incid...
Incident Manager/ L4 Technical Support Specialist. The person will be monitoring the support tickets, investigating, and executing fixes. They use Jira and lots of other support systems to get the tickets. Work with incidents (problems) reported by L3 support team. ...