Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development - Annu...
We are offering an opportunity for a Help Desk Analyst to join our team based in Addison, Texas. Familiarity with remote desktop applications and help desk software. Ability to provide step-by-step technical help, both written and verbal. ...
Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development – Annu...
The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. The Technical Support Specialist independently manages their case backlog by assessing, analyzing, and providing technical expertise towards resolution while delivering high customer satisfa...
With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. Answer Help...
Management Scope: May supervise and/or lead activities of IT Support Specialist I/II; leads helpdesk and desktop teams on medium and high priority projects. Skills & Abilities: May require working evenings and weekends, sometimes with little advanced notice. Individuals holding or considered for...
At Liberty Software, we partner with independent pharmacies nationwide to support their mission of serving their customers and communities. Implement and manage remote monitoring tools and backup solutions to maintain the integrity and security of client data. This role involves provisioning and rep...
MSP Help Desk/Service Desk Support - L2 to join our team. At least 2 years of experience in a help desk or service desk support role. Provide technical support to our clients through phone, email, and remote support tools. As a member of our team, you will have the opportunity to work with some of t...
Job Title: Technical Specialist Support on TMS Model Maintenance. Oncor intends to hire a contractor resource to support the TMS model maintenance activities. TMS Database modeling and one-line display support. ...
Prototype:IT is seeking IT Help Desk Support Specialists who are problem-solvers with a desire to grow their IT knowledge in a challenging and fast-paced environment. Our IT Help Desk Support Specialists provide technical support to customers by installing, configuring, repairing, and troubleshootin...
We are seeking a skilled Help Desk Support Specialist II to provide technical support for a wide range of IT issues with a focus on Microsoft Azure, Office 365, and Dynamics 365 environments. Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accura...
This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. Reasonable accomm...
The incumbent will troubleshoot and resolve various issues, process tickets and monitoring alerts in a timely manner, provide updates to customers and internal departments, resolve critical system issues on a 24/7 basis, perform system maintenance activities, monitor service and facility performance...
This involves working with customers, Support team members, and other departments to not only solve technical and non-technical problems but also, consult with Support team members to implement workarounds to deliver timely, consistent, and technically sound customer support. Work with customers, Su...
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role. We are looking for a Desktop Support Engineer to provide technical assistance to our clients. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. Customize deskto...
Liberty Software takes great pride in its client relations and support and expects its IT/Desktop Support Technicians not only to have the necessary technical skills, but excellent customer service and communication skills as well. Our IT/Desktop Support Technicians serve our external cust...
The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. We service eve...
TITLE: Desktop Service Desk Support Technician. The ideal candidates will be responsible for troubleshooting service desk-related issues, including password resets, general Office 365 applications, desktop support, and printer support. We are seeking entry-level Desktop/Service Desk Support professi...
Tickets will be managed by priorities and determined by Customer specific business impact, with the Service Desk operative providing regular end-user updates and escalating within any resolver groups, Customer team or vendors to ensure visibility of any potential failures to resolve issues to the sa...
As a Tier 1 Help Desk Support team member, you will be the first point of contact for our employees and clients, assisting them with technical issues, resolving IT-related problems, and providing general support for software and hardware systems. Maintain thorough documentation of all help desk acti...
The service desk analyst provides remote customer support via phone, email, and chat to end users within a call center environment. Engage other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility. Superior custome...
The IT Support Specialist position provides technical support and troubleshooting for customers with exceptional customer service. Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology?. We are seeking a motivated and experienced IT professional t...
The Help Desk/Application Support Specialist is responsible for providing technical assistance to internal and external users, ensuring that application issues are resolved in a timely and professional manner. Respond to help desk inquiries via phone, email, or ticketing system. Microsoft 365 Certif...
We are seeking an IT Help Desk Agent (IT Support Specialist III-IV) passionate about problem-solving and customer service to assist our customers with computer systems, hardware, and software. In compliance with federal law, all persons hired will be required to verify identity and eligibility to wo...