Coordinate with other Help Desk team members to resolve problems, if necessary, and dispose of tickets within Service Level Agreements (SLA) guidelines. Identify problems, categorize issues, prioritize work, troubleshoot, and provide advice to end-users. Microsoft Windows 10 operating system; Office...
As a member of the Global Service Desk, the Technical Support Specialist is responsible for delivering first-line technical support to all internal clients. We are seeking a Technical Support Specialist to join the Austin, Charleston, Charlotte, Fort Worth, Harrisburg, Kansas City, Miami, Nashville,...
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Work collaboratively with colleagues to design, develop, and deliver Educational Technology initiatives that align with the mission of the school and the need...
The Endpoint Support Specialist will provide quality support to users and company IT equipment, while delivering a high degree of customer service and exceptional day-to-day assistance with essential IT tasks. Sunrock is an Equal Opportunity Employer and makes all employment decisions without regard...
Additionally, the Senior IT Support Specialist may also be required to provide advanced technical support to the other IT Support Specialists. This will also include providing advanced support for the other IT Support Specialists and/or accepting support requests of complex difficultyReply to help d...
IT Help Desk Night Support Specialist with experience providing IT help desk/phone support in large corporate environment. IT Help Desk For Night Support. Must be very customer service oriented, have prior IT support experience working with Windows 7-10, MS Office Suite, PC connectivity issues, prop...
Patriot, LLC is looking for a Desktop Support Technician to support our client's mission in the Research Triangle Park area. Citizenship required This is a professional and technical position responsible for desktop, laptop, printer and video conference installation, set-up, patch installation, soft...
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Secur...
BCforward is currently seeking a highly motivated Desktop Support Technician for an opportunity in Raleigh, NC 27604!. Demonstrate strong knowledge of supporting and troubleshooting desktop and mobile device connections from swith to endpoint. Demonstrate strong knowledge supporting and training Off...
Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer’s site. ...
Maintain and monitor plant system equipment to ensure ef Plant, IT, Support, Systems, Technician, Manufacturing, Technology, Restaurant. Plant systems technician will support around the clock technical support to a diverse client group spanning several Mountaire locations servicing Plant Ops, Breede...
Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. Answers customers’ questions and resolves problems regarding the supported suite of applications. Assists in resolving various connectivity issues onsite. ...
Do you have a strong IT background and a desire to be a part of the elections process? If so, get ready to roll up your sleeves and become a part of something bigger! The Wake County Board of Elections is seeking a Desktop Support Technician to support the IT services required to conduct elections f...
Our client, a global life sciences company, is seeking a contract Desktop Support Specialist in Raleigh, NC who performs the tasks necessary to support activities for all Americas-based office locations and field-based employees. Help Desk Support Tech Job Details. Help Desk Support Tech Mandatory S...
Tier I Service Desk Consultant. Office 365, SharePoint, and Virtual Desktop (VDI) experience, Azure VDI experience preferred. Experience using a ticketing system such as JIRA or ServiceNow. Excellent customer service skills. ...
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. ...
Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. Install desktop/Laptop, printers/scanners, and other peripheral softwares using approved tools. ...
Maintain accurate records within the Help Desk tracking system, generating reports on call volume and trends. Oversee desktop administration and deployment procedures, including setting up new equipment and supporting existing systems. Solid experience supporting network and desktop peripherals and ...
The Service Desk Technician/Analyst provides technical support to corporate employees, ensuring the smooth operation of IT services and systems. Previous experience in a service desk or technical support role is preferred. Support the setup, maintenance, and repair of computer hardware, including de...
As a Premier Technical Support Specialist, you will assist customers in resolving technical issues beyond the standard level one support most provide. Technical support to Lenovo's customers, including troubleshooting hardware and software issues, resolving technical problems, and answering technica...
Technical Support Specialists own support tickets and take them to resolution through troubleshooting steps. The Technical Support Specialist builds and maintains strong relationships with our customers and is the first point of contact for any questions or concerns. Technical troubleshooting includ...
Provide customer service and technical support for the computing needs of Duke University and members of the Duke community as an analyst for the Office of Information Technology’s service desk. For all escalated tickets, determine whether knowledge management artifacts, self-service or help desk to...
If you thrive in a highly collaborative, fast-paced, supportive environment where people are encouraged to think outside the box, then you owe it to yourself to check us out. Two years of experience in information systems support. Prior Helpdesk or Desktop Technician experience; Microsoft Office. So...
Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. This request is to help support the high number of Service Desk requests, hardware installations, and customer software support required for the Region 2(Wake, Durham, Vance, Oxford, an...
The Desktop and Client Support Technician is responsible for providing technical hardware and software problem resolution to all end user computer peripheral equipment and Audio Visual (AV) hardware to ensure operational excellence across all WakeMed locations. Provides technical support by performi...