Orlans Group is seeking a Helpdesk Support Analyst to join our dynamic and growing law firm and real property focused companies. Provide Help Desk Level 1, 2 and 3 Support for applications and hardware. Provide technical support for all hardware including but not limited to: desktops, laptops, copie...
Incumbents in this position may have the responsibility for: creating Major Incident Notifications to resolve service interruptions and assign tickets to advanced-tier IT resources; alerting Help Desk management and staff resources to provide rapid responses to incidents, problems, requests and outa...
Provide Help Desk Level 1, 2 and 3 Support for applications and hardware. Provide technical support for all hardware including but not limited to: desktops, laptops, copiers, scanners, desk and cell phones, and tablets. ...
Displays strong knowledge of other products including Remote Access technologies (Terminal Services, VPN, wireless, etc. Deploys Excellent customer service skills and ability to work effectively with all levels of personnel in a team environment. ...
IT Support Technician Duties and Responsibilities. In this position, you will be responsible for providing technical assistance and support to MIU physicians and employees with computer systems, hardware, and software issues. Michigan Institute of Urology is a 20-location private Urology practice wi...
Monitor and respond to requests received through the IT Helpdesk ticketing system. Helpdesk Technician will image and deploy hardware requests. Helpdesk Technician will utilize problem solving and available resources to troubleshoot requests. As a Helpdesk Technician, you will manage onboarding and ...
The Help Desk Technician III will ensure all requests and tickets are prioritized, addressed, and resolved within the required timelines. Extensive IT help desk/service desk support experience, including support for Microsoft environments and computer, laptop, printer, and mobile device support. Pro...
Technicians must be capable of providing hands on desktop support for fixing issues with hardware, imaging a device, troubleshooting peripherals as well as handle remote troubleshooting via a remote desktop tool or Microsoft Teams. Desktop Support,Technical support,Windows 10,Office. TEKsystems is l...
Pharmacy Technician Certification (PTCB) preferred. ...
Provide hardware break/fix support and warranty support for current desktop, laptop, tablets and Windows devices. Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area. Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets. Provide...
Opening on a TEKsystems clients technical support and application support team. Technical support,Active directory,Customer service,Service desk,Networking. Support,Support,Troubleshooting,Call. Experience providing remote support. ...
The Technical Support and Services Technician will be a main point of contact for any IT related issues as they come into our help desk. The Technical Support and Services Technician is responsible for having strong customer service skills. They will act as the front line answering all technical rel...
Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed. The Desktop Support Technician's role is to support and maintain organizational computer systems,...
We are offering a role in the field of Desktop Support Analyst in Detroit, Michigan. Prior experience in a Desktop Support Analyst role is preferred. The workplace will be a dynamic setting within the technology industry, where you'll be tasked to provide technical assistance and support to vari...
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Generates service requests and forwards service requests to the appropriate technician; monitors open tickets, provides update status to users, and generates data collection for performa...
The Help Desk Specialist is responsible for efficiently managing support tickets, maintaining our Support Knowledge base, and ensuring timely resolution of issues in line with service level agreements (SLAs). ...
As the Vehicle Customer/Technical Support Specialist you will be part of team providing direct support to Audi dealers and an escalation path for customer concerns. Technical Customer Support Specialist. Experience in a technical support role. Experience with automotive support or vehicle infotainme...
Technical Support Specialist Tech Line. Collects and documents technical information • Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair. Replies to TECH LINE cases via email or phone, and/or responds to Chat line...
Help Desk Technician - Auburn Hills, MI. TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing. ...
AutoCAD, Inventor, Fusion, PLM, etc.Follow up calls to customers to make sure they are using and adopting their software.We are a leading Global provider of engineering services, serving the world's leading manufacturing companies.We offer a complete benefits package, including; medical, dental, vis...
As a remote (work from home) Tier 1 Help Desk Specialist, your role is crucial in providing exceptional customer support to government employees completing training. Work as a team member to meet the overall Tier 1 helpdesk goals. By delivering award-winning learning and development solutions, we he...
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Generates service requests and forwards service requests to the appropriate technician; monitors open tickets, provides update status to users, and generates data collection for performa...
The Help Desk Specialist is responsible for efficiently managing support tickets, maintaining our Support Knowledge base, and ensuring timely resolution of issues in line with service level agreements (SLAs). ...
Role requires more skill and leadership than a traditional Level 1 Service Desk Analyst. CA Service Desk, Microsoft Desktop OS, Microsoft Office Suite, Adobe Acrobat. Level 1 / Level 2 Service Desk. In addition Role will work incidents in the areas of Telecommunications, Server Administration, Works...
Help desk ticketing system would be helpful. First responder in the corporate building and remote support for the rest of the fleet. ...