Coordinate with other Help Desk team members to resolve problems, if necessary, and dispose of tickets within Service Level Agreements (SLA) guidelines. Identify problems, categorize issues, prioritize work, troubleshoot, and provide advice to end-users. Microsoft Windows 10 operating system; Office...
Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. Answers customers’ questions and resolves problems regarding the supported suite of applications. Assists in resolving various connectivity issues onsite. ...
The Desktop and Client Support Technician is responsible for providing technical hardware and software problem resolution to all end user computer peripheral equipment and Audio Visual (AV) hardware to ensure operational excellence across all WakeMed locations. Provides technical support by performi...
Do you have a strong IT background and a desire to be a part of the elections process? If so, get ready to roll up your sleeves and become a part of something bigger! The Wake County Board of Elections is seeking a Desktop Support Technician to support the IT services required to conduct elections f...
Additionally, the Senior IT Support Specialist may also be required to provide advanced technical support to the other IT Support Specialists. This will also include providing advanced support for the other IT Support Specialists and/or accepting support requests of complex difficultyReply to help d...
Complete Description:</b><br /> This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support at Century Center and other Raleigh ** Travel Required<...
Prior Helpdesk or Desktop Technician experience; Microsoft Office. If you thrive in a highly collaborative, fast-paced, supportive environment where people are encouraged to think outside the box, then you owe it to yourself to check us out. Two years of experience in information systems support. So...
Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. Install desktop/Laptop, printers/scanners, and other peripheral softwares using approved tools. ...
Technical Support Specialists own support tickets and take them to resolution through troubleshooting steps. The Technical Support Specialist builds and maintains strong relationships with our customers and is the first point of contact for any questions or concerns. Technical troubleshooting includ...
Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (inc...
Any references would be greatly appreciated! Role/Title : Desktop Support Specialist Location : Raleigh, NC, 27601 Duration : Long Term This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware i...
The Service Desk Technician/Analyst provides technical support to corporate employees, ensuring the smooth operation of IT services and systems. Previous experience in a service desk or technical support role is preferred. Support the setup, maintenance, and repair of computer hardware, including de...
Serves as a technical resource on all of departments standard desktop applications to 10,000+ computer users. Supports end user password resets. Instructs users via phone and/or email on the basic functionality of desktop applications. Analysis of technical and user documentation for technical assis...
The Endpoint Support Specialist will provide quality support to users and company IT equipment, while delivering a high degree of customer service and exceptional day-to-day assistance with essential IT tasks. The candidate must exhibit strong analytical skills and the aptitude to learn the company’...
Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. This request is to help support the high number of Service Desk requests, hardware installations, and customer software support required for the Region 2(Wake, Durham, Vance, Oxford, an...
This position will be working with IT purchases within the client. Familiar with NCAS and other front-line applications dealing with bill payments. Experience with IT Contracts (IFBs, RFQ, and other documents). This is primarily a remote position. ...
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Work collaboratively with colleagues to design, develop, and deliver Educational Technology initiatives that align with the mission of the school and the need...
Onsite Desktop Support Technician. BCforward is currently seeking a highly motivated Onsite Desktop Support Technician role in Remote. Onsite Desktop Support Technician. Onsite Desktop Support Technician, Win10, hardware break/fix, software install/troubleshooting,. ...
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Secur...
IT Help Desk Night Support Specialist with experience providing IT help desk/phone support in large corporate environment. IT Help Desk For Night Support. Must be very customer service oriented, have prior IT support experience working with Windows 7-10, MS Office Suite, PC connectivity issues, prop...
Tier I Service Desk Consultant. Office 365, SharePoint, and Virtual Desktop (VDI) experience, Azure VDI experience preferred. Experience using a ticketing system such as JIRA or ServiceNow. Excellent customer service skills. ...
IT Support Aurora , North Carolina Contract to Hire Dec 6, 2021 As a trusted partner, Converge Technology Solutions is helping our client identify, screen and secure an **IT Support Specialist** to join our client in Aurora, North Carolina. While working on the client site, you must adhere...
This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support at Century Center and other Raleigh ** Travel Required. Provides updates on work progress to Customer ...
BCforward is currently seeking a highly motivated Desktop Support Technician for an opportunity in Raleigh, NC 27604!. Demonstrate strong knowledge of supporting and troubleshooting desktop and mobile device connections from swith to endpoint. Demonstrate strong knowledge supporting and training Off...
Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files, within own area of responsibility. Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company...