Answer help desk calls and help desk emails and assign tickets to appropriate technicians. The Helpdesk Analyst is responsible for assisting other helpdesk technicians as needed and escalating tickets when appropriate. The Help Desk Technician Level I will be stationed in our Industry City location ...
The Help Desk Technician will users resolve issues with computer hardware or software. Provide customer service/help desk/technical support experience that includes migration support, MS Office and desktop configuration. Desktop site support - Determine the best solutions based on the issue and deta...
KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing Information Technology team. Accept support calls and accurately log them in the Help Desk application. The Information Technology Support Technician/Specialist provides a single point of contact for end us...
Candidate should also be familiar with some aspects of desktop computers. As a Computer Systems maintenance technician, you are responsible for scheduling and performing preventative maintenance tasks within the customers sites. Dispatching to maintenance requests via email, service ticket, or phone...
This position will be for a Helpdesk Technician to provide broad-based support to the Empires user community. Follow Standard Help Desk Procedures. Log all Help Desk Interactions via ITSM. The position will encompass dynamic responsibilities, including support of existing systems, laptops, desktops,...
This position will be for a Helpdesk Technician to provide broad-based support to the Empires user community. Follow Standard Help Desk Procedures. Log all Help Desk Interactions via ITSM. The position will encompass dynamic responsibilities, including support of existing systems, laptops, desktops,...
Looking for a Senior Desktop Support Technician that has. A client of Insight Global is seeking a Desktop Support Technician who can report to Times Square 5 days a week and will function as IT support for the office. IT support or desktop support role. Hardware setup, conference room set up, monito...
Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. Monitor and complete Service Now Service Desk Tickets submitted by the DYCD staff. ...
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). Prov...
Respond to Help Desk phone/tickets from problem-diagnosis through resolution and customer follow-up. Serve as support technician for Zoom sessions and Events. The Bank Street Education Center disrupts inequity through system-level change to help design better educational experiences for both childre...
Office Title: Help Desk Technician. Office of Chief Medical Examiner is seeking qualified candidates to fill a College Aide-Help Desk Technician position within the IT Department. Helpdesk/desktop support for hardware and software computer systems and peripherals. ...
Job Title: Part-Time Entry-Level IT Help Desk Technician. We are seeking a motivated and tech-savvy Part-Time Entry-Level IT Help Desk Specialist to join our IT department. As a Part-Time Entry-Level IT Help Desk Specialist, you will be the go-to person for faculty, staff, and students experiencing ...
Deploys a Help Desk tracking system to document all Desktop & Help Desk requests, including. Help Desk requests, metrics related to the lifecycle of a Help Desk request (. Provides Desktop & Help Desk support for all IT-related technical problems and services, including technical assistance for inco...
Contribute to IT projects and initiatives aimed at improving efficiency and user experience, including but not limited to publication of items on website. We are seeking an IT Support Specialist to join our technology team and provide essential support to faculty, researchers, administrators, and st...
Our client - a major utility firm based out of Westchester County, NY - has an immediate need for a Help Desk Specialist. This role will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner. Field incoming help desk requests and incidents ...
Troubleshoot, evaluate and resolve all desktop hardware, software, printer, and scanner issues via telephone calls, e-mail, remote desktop control tools or in person. Accurately document trouble tickets in Helpdesk ticketing System and route tickets to appropriate Information Technology Technician w...
Responsibilities: Provide end user technical assistance with computer hardware and software Assist in designing new solutions for client organizations with video, streaming, and ingenuity Administer AD and AAD domains for organization clients with deep knowledge of Security Experience configuring Mi...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Immediate need for a talented Desktop Support Technician. What will the primary day-to-day responsibilities entail for this person? Desktop Support. ...
Well versed with Help Desk ticketing systems . Here are some interesting facts to help you get to know Better: . Better is looking for a self-driven person to work alongside our IT Support and Lifecycle Management Administrator and help us build, maintain, and oversee IT Lifecycle Management at Bett...
We are hiring an experienced IT Support Specialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person service at our offices by resolving all technical issues. Experience supporting customer IT needs within a global team support...
Our client is large financial services firm seeking a Service Desk Technician who will be responsible for troubleshooting day to day issues for uders at the firm. Provide Level 1 & 2 technical support for users of desktop hardware and software onsite and over the phone. Day-to-day support of all Win...
At least 4 of years of solid experience in desktop support. Administration of ION's ITSM Ivanti Neurons including logging of IT support calls received via walk ups, Teams, email, phone calls, etc. At least 1-2 years of Level 2 support required. ...
Job Title: Senior Service Desk Technician. Must have experience in IT Service Request Management System like Service Manager, Service Now, BMC Helix etc. Responsible for supporting day to day operations on the service desk, desktop and engineering support including banking, financial trading, and I...
Position requires 3+ years of experience in the field of IT Service Desk or user Support. Experience with PC/MAC OS and server platforms, Active Directory, SCCM, Casper, and Windows/MAC desktop applications is essential. Experience with Desktop computer hardware, printers, and peripherals. ...