The Incident Response Delivery Manager will work with the IR management team, IR team leads, incident responders, and incident readiness consultants within the Consulting practice to oversee all consulting matters. The Secureworks Incident Response team is looking for a Senior Delivery Manager who w...
A company is looking for a Major Incidents Manager. ...
In depth understanding, Knowledge & Hands on experience in designing, implementing Incident Management & Major Incident Management Process. Should be able to communicate and coordinate with various stakeholders and business counterparts during Severity 1 incident. Should have in depth knowledge on M...
Collaborating with Risk Operations on training, communication, and awareness programs for effective risk event incident management to various stakeholders of the risk event incident process. As one of the world's leading asset managers, Invesco is dedicated to helping investors worldwide achieve the...
Investigate, manage, and resolve reported incidents and escalations across various TikTok channels, including the review of graphic, controversial, and potentially offensive content;. Craft comprehensive incident reports and effectively communicate analysis results and escalations to key stakeholder...
The Manager of Cybersecurity Incident Response will lead the organization's efforts to prepare for, respond to, and recover from cybersecurity incidents. Develop and maintain the organization's incident response plan and processes to ensure timely and effective handling of cybersecurity incidents. L...
Represent incidents in operational status and incident review meetings as well as post problem review and incident follow up. Provides Incident and Event Response support for Global Operations businesses. Demonstrates business acumen to facilitate the implementation of solutions in regards to busine...
The Incident Manager will work closely with Customer Support, Product, and Engineering teams to ensure incidents are resolved efficiently and effectively, minimizing impact on our customers and business operations. Manage the end-to-end incident management process for Tier 3 production incidents, en...
Foundation (Intermediate/Expert certification preferred) • ITIL Operational Support Analysis (preferred) • Minimum 4 years of experience leading or working on a Major Incident/Incident Management team. Knowledge in Incident, Change, and Problem Management. Establish/maintain/improve Major Incident M...
Responsibilities:- Investigate, manage, and resolve reported incidents and escalations across various TikTok channels, including the review of graphic, controversial, and potentially offensive content;- Craft comprehensive incident reports and effectively communicate analysis results and escalations...
Experience in an incident or major incident function in IT with strong understanding of incident management principles, methodologies, best practices, and how these relate to change. Drive the adoption of Incident Management best practices and standards across the organization, including incident de...
Responsibilities:- Investigate, manage, and resolve reported incidents and escalations across various TikTok channels, including the review of graphic, controversial, and potentially offensive content;- Craft comprehensive incident reports and effectively communicate analysis results and escalations...
Collaborating with Risk Operations on training, communication, and awareness programs for effective risk event incident management to various stakeholders of the risk event incident process. As a full-time employee, compliance with the workplace policy means working with your direct manager to creat...
Lead reviews of Incident calls to ensure every Incident Manager is consistently raising the bar. Develop and maintain Incident response plans, procedures, and runbooks to effectively respond to Corporate and Online Production incidents. Serve in a role of Incident Commander as a primary point of con...
Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported application/service incident and initiating the incident management process. Prioritizing incidents according to how soon the application/service should be recovered (urgency) and...
Maintain and update incident response plans and lead incident response activities. Responsible for enterprise cybersecurity programs and activities including data protection, incident response, threat management, vulnerability management, security architecture, security risk management, awareness tr...
The Senior Technical Lead, Incident Manager will collaborate with the entire range of technical resources within the Business Technology Services (BTS) organization to establish and maintain technology standards and evaluate new technologies and designs to enable this Fintech company to achieve its ...
Retain the Technical Observation Post (certain ad-hoc individuals who observe the service after the Incident is resolved) in order to insure that the resolution has actually resolved the Incident and that the Services have returned to their normal state. Document the new knowledge learning and any o...
The Incident Response Delivery Manager will work with the IR management team, IR team leads, incident responders, and incident readiness consultants within the Consulting practice to oversee all consulting matters. The Secureworks Incident Response team is looking for a Senior Delivery Manager who w...
Retain the Technical Observation Post (certain ad-hoc individuals who observe the service after the Incident is resolved) in order to insure that the resolution has actually resolved the Incident and that the Services have returned to their normal state. Document the new knowledge learning and any o...
Ensuring that the causes for all Major incidents are analyzed and the root cause is identified (through coordinating with the Problem Management process" Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc on a need basis to avoid reoccu...
Maintain and update incident response plans and lead incident response activities. Responsible for enterprise cybersecurity programs and activities including data protection, incident response, threat management, vulnerability management, security architecture, security risk management, awareness tr...