As an IT Support Specialist 2, you will play a crucial role in providing technical support and assistance to end-users experiencing IT-related issues. Issue Triage: Receive, prioritize, and escalate support requests based on severity and impact, ensuring that critical issues are promptly addressed w...
As an IT Support Specialist 2, you will play a crucial role in providing technical support and assistance to end-users experiencing IT-related issues. Issue Triage: Receive, prioritize, and escalate support requests based on severity and impact, ensuring that critical issues are promptly addressed w...
Escalate Tier II issues to appropriate IT staff and notify the IT Director of any recurring issues. Familiarity with healthcare concepts and jargon; experience in hospice or home health preferred. Handle IT support tickets from initiation to closure, providing Tier I support and escalating Tier II i...
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation,...
Escalate Tier II issues to appropriate IT staff and notify the IT Director of any recurring issues. Familiarity with healthcare concepts and jargon; experience in hospice or home health preferred. Handle IT support tickets from initiation to closure, providing Tier I support and escalating Tier II i...
The IT Governance, Risk, and Compliance Specialist will play a key role on the iboss team by aligning security initiatives with enterprise programs and business objectives. The IT GRC Specialist will make an impact on iboss’ security program and services through experience with various areas includi...
The successful candidate will be responsible for providing top-notch IT support to our staff, ensuring smooth technical operations. Provide first-level technical support to end-users via phone, email, and in-person. Maintain accurate records of support requests, issues, and resolutions using the hel...
Stay updated with the latest IT trends, products, and solutions, and provide clients with recommendations to improve their IT infrastructure and operations. Job Title: IT Support Technician. A Day in the Life of an IT Support Technician at ITCO. Collaborate with a team of talented IT professionals, ...
Are you technically skilled with good problem-solving abilities? PYA is seeking an .IT related queries at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, amongst other technical duties.Provide first level technical support to PYA employee...
My client is looking for 8 helpdesk technicians to join their team for a 6 month contract. Candidates with previous helpdesk experience, preferably from a call center or from an associate\'s. Pilot is undergoing a network refresh while upgrading equipment and software as well as other projects s...
Assist with monitoring service ticketing system and respond to customer requests within time limits dictated by annual Service Level Agreement (SLA). IT Desktop Technician Responsibilities. Now hiring an IT Desktop Technician to work a contract for a major employer in Knoxville, TN. Excellent opport...
Responds to telephone calls, emails, and problem tickets for personnel requests for technical support. Resolves computer system problems, including coordination between users, product line specialists and/or enterprise infrastructure support staff. Escalates unresolved issues to the successive level...
The IT Help Desk Technician serves primarily as the first point of contact for customer issues and gather information, perform remote and occasional onsite troubleshooting and resolution across a wide spectrum of technologies including desktops (Windows and Mac), Office365, Windows Server including ...
Curiosity and Ambition: We encourage curiosity and ambition in our pursuit of excellence. Quality in Everything We Do: We are committed to providing quality in all our products and services. Lead the Information Technology safety and security auditing program. Work with our leveraged partners for in...
East Tennessee company is seeking a IT Technologist to support onsite users. Associates degree and/or a minimum of three years directly related experience supporting IT initiative. Familiarity and knowledge of IT systems, SBMS, and other processes unique to ORNL and provide and assist users with the...
Responds to telephone calls, emails, and problem tickets for personnel requests for technical support. Resolves computer system problems, including coordination between users, product line specialists and/or enterprise infrastructure support staff. Escalates unresolved issues to the successive level...
Proven track record in customer service or help desk type role. Log service call information into automated system for assignment to appropriate Technician. ...
We are seeking a dedicated IT Helpdesk Technician for a 6-month contract to hire position. IT Helpdesk Technician (Temporary - 6 Month Contract to Hire). The successful candidate will be responsible for providing top-notch IT support to our staff, ensuring smooth technical operations. Collaborate wi...
The Desktop Support Technician's role is to support and maintain organizational computer systems, desktops, and peripherals. As well as answering incoming calls and emails for support. Perform on-site analysis, diagnosis, and resolution of desktop problems for end-users, and recommend and implement ...
Are you technically skilled with good problem-solving abilities? PYA is seeking an .IT related queries at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, amongst other technical duties.Provide first level technical support to PYA employee...
This role operates in a dynamic and challenging work environment supporting and providing technology that supports the largest Healthcare Delivery System in East Tennessee. Under general supervision the System Analyst is responsible for supporting the day to day operations of Covenant Health’s techn...
We are seeking a Help Desk Support Analyst- The Help Desk Specialist will provide IT call center level support to offices and employees worldwide. Monitors problem ticket queue to ensure all assigned tasks are completed within specified metric requirements. Experience with techniques, methods of tro...
JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. Desktop Support cer...