Essential Responsibilities Quickly and efficiently handle all initial support requests submitted to the support services desk (Freshdesk). Escalate support incidents as appropriate. Assist with the creation and maintenance of knowledge base articles. Complete additional duties as assigned. ...
Were headquartered in NYC, & offer hybrid NY-based (three days/ week in-office) & select, non-NY-based remote positions. ...
SummaryThe Corporate Banking and Transverse system domain within GIT New York organization is segregated into two IT lines in charge of IT projects, applications support & maintenance of business systems. Corporate & Support Functions IT: Finance, Counterparty & Credit Risk systems, Comp...
Collaborate with other IT teams to ensure seamless integration and communication between support and other IT functions. Stay current with industry trends, technologies, and best practices in IT support and recommend appropriate enhancements to the organization's IT infrastructure. Provide daily tec...
Benefits: Our organization offers benefits that are the best fit for you at every stage of your career: * Fully paid Pension plan and 401k with Generous Match * Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA) ...
Benefits: Our organization offers benefits that are the best fit for you at every stage of your career: * Fully paid Pension plan and 401k with Generous Match * Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA) ...
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:. Provide IT support for on-site or off-site events and meetings including site setup, coordination wi...
Laptop with Ethernet capability (IS A MUST). Telecom technicians nationwide. Smartphone with Hotspot (IS A MUST). Must be on time and professional when dealing with clients. ...
IT Helpdesk Manager position is an essential employee post requiring a hands-on technical leader to assist the Director in optimizing the day-to-day operations of the IT helpdesk while overseeing and managing staff performance. Collaborate with other departments and stakeholders to understand IT req...
The Behavioral Support Technician is responsible for assisting the Behavioral Support Consultants in the following duties; classroom observation; data collection; training staff to implement interim behavior protocols and behavior intervention plans; and treatment integrity monitoring. The Behaviora...
This position will provide support to the manufacturing and production floor during the implementation of equipment solutions which improve safety, quality, delivery and cost. May assist manufacturing engineers in the qualification, debugging, and repair of equipment, including nonroutine assignment...
The IT Desktop Support Technician II, under general supervision, is responsible for receiving and responding to customer requests. A Desktop Support Technician II resolves and escalates technical problems according to standard operating procedures and within defined service levels. Provide intermedi...
Ability to deal tactfully with persons in authority, co-workers, and members of the public. Plan, monitor, and record software license and/or hardware assets to ensure compliance with vendor contracts. Assist with planning and overseeing a system-wide IT asset management program. Assist in the devel...
Strong background as a Desktop Support Engineer with experience of 3+ years. Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashio...
Responsible for troubleshooting, installation, maintenance, and service on designated equipment's.Experience in handling and troubleshooting Hardware devices like Desktops, Laptops, Mobile phones, Tablets, iPad, Printers.Responsible for leading installation activities within the assigned area, ensur...
May ask higher level technicians for support based on complexity. Assists technicians in the qualification, debugging, and repair of equipment. Under the direction of fellow technicians and supervisor, perform assignments of mild complexity; receiving instructions on the method of execution, and spe...
We are seeking a highly skilled Desktop Support Specialist with expertise in SCCM (System Center Configuration Manager), desktop troubleshooting, and process enrichment. Provide advanced desktop support utilizing SCCM for deployment, management, and troubleshooting of desktops, laptops, and peripher...
The role of a Linux Desktop Support Engineer at Canonical. You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. Linux and Customer Success to build a career with Canonical and support the technical needs of cu...
Remote Technical Support Specialist. Provide prompt and professional remote technical support to customers or internal users. Proven experience in technical support, IT helpdesk, or a similar role. Guide customers through problem-solving processes and technical procedures. ...
All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy ...
Technology Support Technician I to provide enterprise-level customer service. Responsibilities include monitoring and resolving network issues, configuring operating systems, using remote desktop connections to provide immediate support for Health Care IT systems, achieving 80% or higher first conta...
We are offering a contract opportunity for a Desktop Support Analyst in the Professional Services industry, located in New York, New York. Provide general and second-level technical support to ensure the smooth operation of desktops, laptops, tablets, workstation devices, mobile devices, printers, a...
SUNY Brockport invites applications for an Instructional Support Technician position in the Department of Chemistry and Biochemistry. The primary responsibilities of this position is to support delivery of the department’s laboratory curriculum for general chemistry, nursing chemistry, and organic c...
Repair Technician & 2nd Level Support Consultant . The Repair Technician will repair analog and digital equipment to meet and/or exceed both the customer’s expectations and Ivoclar key performance indicators and quality standards. Perform troubleshooting and diagnostic support via phone with interna...