Key Areas of Responsibility* Monitor, audit & report daily workflow to ensure engineers are working as efficiently as possible to provide the ultimate customer experience by meeting or exceeding Service Level Agreements* Coordinate with fellow Supervisors to ensure adequate staffing and shift co...
Ensure a clean and healthy food service environment for our customers and associates by following proper cooking procedures and temperature holding temps. The Sales Associate is responsible for serving customers in a professional, quick and courteous manner, while complying with all food handling gu...
At least one year of customer service experience, preferably in a call-center environment, and/or the completion of the National Retail Federation’s Certification in Customer Service & Sales. You will be in a front line, customer interactive position, providing timely and accurate information direct...
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Maintenance Supervisor; Sugar Refinery; NE. Analyze and prioritize work requests and preventive maintenance tasks to support Total Productive Maintenance goals, coordinating effectively with internal and external resources. This role involves managing shift operations and overseeing direct reports, ...
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Customer Service Representative. We are seeking a motivated individual to join our team as a Customer Service Representative at our Albion office. As a Customer Service Representative, you will play a pivotal role in our Albion branch. If you are a motivated individual ready to embark on a rewarding...
Responsible for the safe and efficient supervision of day-to-day assigned Crush, Refinery, Milling or Packaging production operations department shift. Support the Mgr-Production Operations in monitoring and improving plant productivity. Oversee assigned department production shift activities (crush...
Prepares and distributes Shift Reports and conducts Shift Turnover for the assigned shift. Shift Supervisor - Ethanol Plant-240019Z. Manages and supervises all shift activities, while acting as the on-shift management representative and supporting Valero Renewables operations policies, goals and obj...
Dental Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Uses customer service threshold framework to make financial decisions to resolve...
Our Customer Service Specialist is passionate about serving as the customer's advocate not only in resolving issues but also in ensuring that the customer receives exemplary customer service. This entry-level customer service position is responsible for providing customer support activities for eCom...
Work closely with other Shift Supervisors to ensure smooth production handovers and continuity. The schedule for the 12-hour shifts is set up for employees work 3-4 days on either days or nights and they have 1-4 days off in between shift turns. Take full responsibility for managing staff, productio...
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Be responsible for people management including goal setting, performance management, competency development, recognition, engagement, well being Manage the TPM on the whole process to increase the reliability and availability of workstations, production lines Decide, prioritise & implement with manu...
Qualifications Previous 1 year customer service or customer support experience required Previous 1 year call center or office background experience required Technical savvy (able to toggle between multiple browsers & systems using dual monitors Previous remote work from home experience pref...
Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required A high school diploma or GED is preferred Technical savvy (able to toggle between multiple browsers & systems using dual monitors) Previous experience ...