Leverage customer retention processes and tactics, focused on saving customers from disconnecting their services . Lumen is seeking Sales and Service Associates to provide the first and final voice for Lumen customers who have questions, concerns and inquiries related to their bill and account. Sale...
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...
The LTC Claims Customer Service Senior Manager is the key person responsible for developing and maintaining an excellent service culture while executing on all performance metrics. Acquire, maintain and enhance required product and technical knowledge required to provide World Class Service to all c...
Work closely with other Shift Supervisors to ensure smooth production handovers and continuity. The schedule for the 12-hour shifts is set up for employees work 3-4 days on either days or nights and they have 1-4 days off in between shift turns. Take full responsibility for managing staff, productio...
Maintenance Supervisor; Sugar Refinery; NE. Analyze and prioritize work requests and preventive maintenance tasks to support Total Productive Maintenance goals, coordinating effectively with internal and external resources. This role involves managing shift operations and overseeing direct reports, ...
Responsibilities will include managing large amounts of incoming calls, identify and assess customer's needs to achieve satisfaction, build sustainable relationships and trust with customer through open and interactive communication, handle customer complaints by providing appropriate solutions, ens...
Thoroughly and efficiently gather customer information, assess and fulfill customer needs, and educate customers where applicable regarding products and services. Healthcare Customer Service Representative – Work From Home. Ability to identify customer needs and articulate products and services. Joi...
Top responsibilities for the Dispatcher/Customer Service Representative role:. Dispatcher/Customer Service Representative role is looking for 3 main things when considering candidates:. ...
Dental Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Uses customer service threshold framework to make financial decisions to resolve...
A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of E+I Engineering 480VAC/15KVAC electrical switchgear, including PDU, ATS, PDC, circuit breakers, protective relays, plc, meters and other automated devices as well as mecha...
Responsible for the safe and efficient supervision of day-to-day assigned Crush, Refinery, Milling or Packaging production operations department shift. Support the Mgr-Production Operations in monitoring and improving plant productivity. Oversee assigned department production shift activities (crush...
Be responsible for people management including goal setting, performance management, competency development, recognition, engagement, well being Manage the TPM on the whole process to increase the reliability and availability of workstations, production lines Decide, prioritise & implement with manu...
Qualifications Previous 1 year customer service or customer support experience preferred Previous 1 year call center or office background experience a plus Basic computer skills Quick learner and able to work independently Type 35 words per minute accurately Strong phone and verbal communi...
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Provide excellent customer service. Excellent Customer Service Skills. ...